Inside Sales Representative (Promo industry)

About the role

Crystal D is seeking a driven, relationship-focused Inside Sales Solutions Representative to join their Sales team. This role involves helping customers find creative award and recognition solutions, building strong partnerships, and driving sales growth.

Responsibilities

• Create accurate quotes and guide customers through the sales process
• Build and maintain strong customer relationships
• Follow up on opportunities to convert quotes into orders
• Partner with internal teams to deliver exceptional customer experiences
• Conduct proactive outreach to grow existing accounts and uncover new opportunities
• Become a trusted product expert and resource for customers

Requirements

• 2+ years of inside sales, account management, or customer-facing sales experience
• Strong communication and relationship-building skills
• Detail-oriented with the ability to manage multiple priorities
• Comfortable learning new technology and systems
• Self-motivated, team-oriented, and sales driven

Qualifications

• High school diploma or equivalent
• Proficiency in Microsoft Office Suite
• Experience with CRM software

Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Knowledge of sales techniques and strategies

Benefits

• Weekly Pay
• Paid Holidays
• Paid Time Off
• 401(k) Match
• Health Insurance
• Dental Insurance
• Life Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Employee Discount
• Tuition Reimbursement Program

Pay

Target total compensation for this role is $70,000–$80,000 annually, including base salary and commission opportunities.

Schedule

Standard business hours are 8am-5pm. Occasional extended hours may be required.