Inside Sales Representative - Preschool

About the role

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self‑expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for 90 years. As an Inside Sales Representative, you will lead the sales process from initial outreach to closing the deal, representing Lifetouch with professionalism and positivity. You’ll sell photography services to preschools and daycare centers, achieve sales goals by connecting with prospective accounts, identifying needs, promoting offerings, highlighting benefits, and guiding them through the process. This position may be remote, but candidates must reside in a state where Shutterfly is registered to do business (all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming).

Responsibilities

• Make outbound calls (approximately 40‑60 per day) using a targeted lead list to identify decision makers, build relationships, and facilitate the sales process from initiation to close.
• Build and retain account/customer relationships after closing the business, including rebooking for the next season.
• Use the CRM system (specifically Salesforce) to efficiently and accurately document sales process status, track contacts, and enter/update data.
• Apply Lifetouch’s consultative selling strategy consistently to maximize sales.
• Listen carefully to ensure prospective customers’ needs are understood and addressed, and effectively respond to and overcome objections.
• Demonstrate knowledge and expertise by clearly explaining product/service features and benefits, pricing, commission, execution, and collection process.
• Provide professional customer support by speaking clearly, checking for understanding, offering solutions and additional assistance, working efficiently, and following up.
• Safeguard all customer, employee, and company proprietary and personal information, ensuring confidentiality at all times.

Requirements

• 1–3 years of sales and/or customer account service/support experience.
• Telephone sales with daily goals, strongly preferred.
• Experience using a customer relationship management system/platform (e.g., Salesforce), preferred.

Qualifications

• High School diploma, GED, or equivalent experience.
• Post‑secondary education, preferred.

Benefits

Eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details: company benefits page.

Pay

Base pay ranges (varies by location):

• California: $35,750 – $50,500
• Connecticut and New York: $35,750 – $46,250
• Colorado, Illinois, Minnesota and Washington: $35,750 – $42,750
• Nevada: $33,500 – $46,250
• Maryland and New Jersey: $38,500 – $46,250
• Hawaii: $33,500 – $40,250