Inside Sales Representative Manager

Looking for more than just a job? You’ve found it. At Pekin Insurance, you’re not a number—you’re part of something bigger. For over 100 years, we’ve built a community where people are valued, supported, and empowered to grow. Here, you’ll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We’re proud to help people through life’s toughest moments—and it’s our people who make that possible. From day one, you’ll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. Learn more about Pekin Insurance Here! Position Overview The Inside Sales Representative Manager is responsible for driving new insurance sales by partnering with our Core independent agents across multiple states. This role focuses on increasing production in Commercial Lines, Personal Lines, and Life Insurance through proactive sales coaching, virtual training, one-on-one consultation, and relationship management. The Inside Sales Representative Manager serves as a trusted sales partner, helping agents identify opportunities, develop sales strategies, and grow their books of business. Success in this position requires strong consultative selling skills, the ability to motivate and influence agents remotely, and a deep understanding of insurance products and sales processes. Essential Job Functions Drives new business growth in Commercial Lines, Personal Lines, and Life Insurance through strategic partnerships with assigned agentsBuilds productive relationships with our Core agents and develop customized action plans to improve sales performanceConducts virtual one-on-one coaching sessions to identify sales opportunities, overcome obstacles, and improve closing ratiosPlans and facilitates engaging virtual group training sessions focused on sales techniques, product knowledge, prospecting, cross-selling, and business developmentAnalyzes production reports and sales metrics to identify growth opportunities and prioritize outreachPromotes cross-selling strategies that increase client retention and overall policy growthCollaborates with underwriting, marketing, and internal sales teams to support agency successMaintains regular communication with assigned agencies through phone calls, video meetings, and email outreachAssists agents with sales planning, pipeline development, prospecting strategies, and account rounding opportunitiesStays current on insurance products, market trends, carrier programs, and state-specific regulations across assigned territoriesDocuments activities, sales opportunities, and follow-up actions within SalesforceMeets or exceeds established sales growth, activity, and production goalsSupports agents located across multiple statesLimited travel may be required for agency visits, conferences, or sales meetingsPerforms other duties as assigned Required Education & Experience Associate's degree in business, marketing, insurance or related field, or equivalent experienceTypically requires 7+ years of experience in sales, agency development, business development or underwriting experience Preferred Or Specialized Bachelor’s degree preferredExperience working with independent insurance agenciesMulti-state insurance experienceAgency management or sales coaching experience Certifications & Licenses Chartered Life Underwriter (CLU) or Life Underwriting Training Council Fellow (LUTCF) preferred Knowledge, Skills & Abilities Demonstrated skill in: verbal, written and presentation communicationCommercial Lines, Personal Lines, and/or Life Insurance sales and/or underwritingconsultative selling and relationship-building skillsorganizational and time management with the ability to manage multiple priorities Demonstrated Ability To use video conferencing platforms to conduct virtual presentations, webinars, online training or coachinganalyze production data and translate insights into actionable sales strategies Demonstrated Knowledge Of Microsoft Office softwareCRM platforms Applicants must be authorized to work in the U.S. without sponsorship now or in the future. Pay Range $73,000 - $98,000 annually This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual. Benefits Health, Dental and Vision Insurance Generous 401(k) with company matchPaid Time Off (PTO) with Paid HolidaysFlexible/Hybrid Work SchedulePaid Volunteer Program For more information about the benefits we offer, please visit our Careers Page.