Inside Sales Representative - Instrumentation Product Group

About the role

We're looking for an energetic, self-driven, technically inclined individual to join our Inside Sales team in our North Chesterfield, VA office. This position will work primarily with our Instrumentation Product lines.

Responsibilities

• Providing outstanding service to our customers and support to the outside sales staff
• Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems
• Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary
• Selecting and specifying products based on customer application and design prerequisites
• Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager
• Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines
• Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information
• Obtaining purchase order number and/or credit card information from customer
• Conferring with Accounting to research and resolve invoicing or credit discrepancies
• Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products
• And more

Schedule

This is a full-time in-office position, Monday through Friday, 8:00 a.m. to 5:00 p.m. in the North Chesterfield, VA office. Occasional evening and weekend work may be required as job duties demand.

Required qualifications

• Associate's Degree or equivalent from a two-year College or technical school (Bachelor's degree preferred); or two to four years of related experience and/or training; or equivalent combination of education and experience

Preferred skills

• Working knowledge of electrical, pneumatics, mechanical assemblies, gauges, instrumentation, and/or a very strong mechanical aptitude
• Ability to read, analyze and interpret technical drawings and electrical schematics and technical procedures, write reports and general business correspondence
• Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric
• Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21