Inside Sales Representative - Independent Accounts

About the role

The Inside Sales Representative I (ISR I) supports specialty dealers within YETI’s wholesale business by partnering closely with Sales Representatives and internal teams to deliver reliable service and strong operational and sales execution. This role is responsible for day‑to‑day dealer support activities and plays an important part in ensuring a positive dealer experience across assigned accounts. This position is ideal for someone who is early in their sales career, enjoys working in a fast‑paced sales environment, and is interested in supporting customers across a variety of industries and use cases. Experience in Sport, Outdoor, or Home & Hospitality industry strongly valued.

This is a remote position to be based in Los Angeles, California.

Responsibilities

• Inside Sales & Customer Support
  • Serve as an inside sales contact for specialty dealers, providing timely and professional support.
  • Occasionally supports outside sales activities—including outbound outreach to assigned accounts, representing the YETI brand at events, and limited customer visits—under the guidance and direction of Sales and Leadership.
  • Support Sales Representatives by assisting with day‑to‑day account needs and sales operations.
  • Communicate the YETI brand story in a clear and consistent way that supports customer relationships.
  • Respond to inbound calls and emails from customers, ensuring questions and issues are addressed promptly.
  • Provide accurate information and support related to:
    • Product availability and assortments
    • Purchase order placement
    • Order status, backorders, and fulfillment timing
    • Account balances, block management, and credit status