Inside Sales Representative - In Person Appointment Setting

About the role

Meaningful Work On A Schedule That Fits Your Life You're someone who's spent years building real people skills through customer service, hospitality, healthcare, administrative work, or just life. You know how to listen, how to connect, and how to make someone feel heard, even on a hard day. Now you're looking for work that values those skills, offers real flexibility to balance work and life, and is purpose driven. As an Inside Sales Representative with Everything After and Precoa, you'll follow up with warm leads from families who have already raised their hand. No cold calling or pressure tactics. Just thoughtful conversations that help families take a meaningful next step and a supportive team standing behind you the whole way.

Everything After is amazingly helpful aftercare. Winner of the NFDA Innovation Award, it's the funeral profession's only estate and grief platform that helps families navigate life after a funeral with step-by-step estate plans, therapist-led video content, and experts on hand to answer questions. Everything After is part of Precoa, a national leader in the preneed industry and a Top Workplace for 14 consecutive years. Together, we help families across the full arc of life's most important moments including planning ahead to walking alongside them through what comes after. Headquartered in Portland, OR with a satellite office in Utah, our values include kindness, progression, and craftsmanship. We’re driven daily to enrich life through meaningful connection.

Responsibilities

• Consistently make 100+ daily outbound calls to warm leads, helping families understand the value of preplanning and setting quality appointments.
• Use your people skills to build trust and guide families through sensitive topics with warmth and care.
• Stay organized and in control of your day by managing warm leads through the CRM with ample notes and steady follow‑through.
• Receive ongoing training, coaching, and regular team touchpoints designed to build confidence and sharpen skills while feeling connected to a supportive team.

Requirements

• High school diploma or GED
• 1–3+ years of experience in customer service, sales, hospitality, healthcare, or another people‑facing role
• Demonstrated common sense, compassion, and empathy on the phone and with colleagues
• Comfort having sensitive conversations with families who have recently lost a loved one
• Comfort with basic PC operations, software, and typing notes into a CRM effectively
• Ability to focus, prioritize and drive to results during a designated day shift Monday–Thursday and half‑day Fridays

Benefits

• Competitive hourly base pay with unlimited monthly bonuses
• Flexible part‑time schedule with half‑day Fridays
• Ongoing training and professional development
• A purpose‑driven team that genuinely cares about helping families