Inside Sales Representative II - IP&E

About the role

The Inside Sales Representative II - IP&E position at Arrow Electronics is responsible for managing customer relationships, driving sales, and providing technical support. This role involves working closely with both customers and suppliers to ensure successful order fulfillment and customer satisfaction.

Responsibilities

• Manage overall account relationships and provide strategic service and support to the assigned customer base.
• Maximize margins, gain market share, and drive value-added solution selling.
• Facilitate work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting customer problems.
• Build and establish long-term business partnerships for Arrow by functioning as a key liaison between suppliers and customers.
• Develop and manage customer strategy in assigned account territory.
• Sell and drive solutions within the approved account level strategy.
• Support ongoing sales support activities for the Order to Invoice process.
• Own the customer interface for backend Quality processes, including corrective actions, Field Quality Reports.
• Own and maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs/bill backs.
• Own the customer interface for important Credit and Financial Information and coordinate all available resources and support functions.
• Set strategy for the quote process, coordinate resources, and process customer quotations, including managing pricing and Quote mark up.
• Notify customers of all/any price increases.
• Participate in a sales compensation plan with a portion of OTE tied to specific sales-related goals.

Requirements

• 4-5 years’ experience in electronics distribution, with experience in passive electronic component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors).
• System savvy and ability to adapt quickly.
• Proficiency in MS Office Suite, advanced Excel skills (VLookup, Macros, etc.) a plus.
• Ability to build influential relationships.
• Collaborative working style with internal and external resources to generate results.
• Strong communication, negotiating, and organizational skills.
• Strong customer service and sales skills.

Qualifications

• Viable candidates must be eligible for an export license or be a U.S. Person.
• Work arrangement: Fully remote, with occasional travel to an Arrow office location as requested by Arrow leadership.

Skills

• Customer service and sales skills.
• Technical proficiency in MS Office Suite, particularly advanced Excel skills.
• Ability to build and maintain strong relationships with customers and suppliers.
• Adaptability and system savvy.

Benefits

• Medical, Dental, Vision Insurance
• 401k with matching contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

Pay & Schedule

Annual Hiring Range/Hourly Rate: $30.32 - $37.06. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

Benefits

• Medical, Dental, Vision Insurance
• 401k with matching contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

Location

US-WA-Washington (Remote Employees)

Equal Opportunity Employer

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.