Inside Sales Representative - II

Key Responsibilities

• Increase regional revenue through informed outbound outreach (calls and emails) to identify client needs, capture reorders, cross-sell products, and drive account expansion.
• Build strong relationships with key decision-makers across mid-sized accounts through regular proactive outreach and quarterly business reviews (QBRs).
• Develop and execute a detailed Territory Action Plan incorporating sales targets, target accounts, customer trends, and market funding cycles to achieve revenue goals.
• Continuously analyze customer usage, track product adoption gaps, identify funding/budget cycles, and introduce new solutions promptly.
• Maintain accurate sales pipelines, activity tracking, and revenue forecasts in Salesforce.com.
• Partner with internal teams (such as Contracts, Customer Solutions, and Operations) to streamline contract renewals, resolve client inquiries, and deliver seamless service.
• Identify and connect with new contacts across public sector and government client networks to build long-term pipelines.

Qualifications & Requirements

• Education: Bachelor's degree or equivalent combination of education and professional sales experience.
• Experience: Experience in outbound B2B inside sales, account management, or government/public-sector account handling.
• Knowledge: Strong preference for knowledge of the healthcare, diagnostics, or toxicology industry.
• Key Competencies: Sales Acumen, Communication, Technical Skills, Drive & Integrity.