Inside Sales Representative II

About the role

As an Inside Sales Representative II, you will be responsible for managing customer relationships, driving sales, and providing support to both customers and suppliers. This role requires 4-5 years of experience in electronics distribution, with a preference for experience in passive electronic component sales.

Responsibilities

• Manage overall account relationships by providing strategic service and support to the assigned customer base.
• Maximize margins, gain market share, and drive value-added solution selling.
• Work with internal and external resources to provide customer service, facilitate work related to quoting, fulfilling demand, ensuring on-time delivery, providing engineering support, and troubleshooting customer problems.
• Function as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Develop and manage customer strategy in assigned account territory.
• Sell and drive solutions selling within the approved account level strategy.
• Support ongoing sales support activities for the order to invoice process.
• Own the customer interface for backend quality processes: corrective actions, field quality reports.
• Own and maintain perfect order index (POI) and inventory integrity to minimize write-offs/bill backs.
• Own the customer interface for important credit and financial information and coordinate all available resources and support functions.
• Set strategy for the quote process, coordinate resources, and process customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG).
• Negotiate pricing and quote markup (owns strategy and application).
• Notify the customer of all/any price increases.

Requirements

• 4-5 years’ experience in electronics distribution.
• Experience in passive electronic component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors).
• Solution selling within the approved account level strategy.
• Knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
• Ability to build influential relationships.
• Collaborative working with internal and external resources to generate results.
• Strong communication, negotiating, and organizational skills.
• Strong customer service and sales skills.

Qualifications

• 4-5 years’ experience in electronics distribution.
• Experience in passive electronic component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors).
• Solution selling within the approved account level strategy.
• Knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
• Ability to build influential relationships.
• Collaborative working with internal and external resources to generate results.
• Strong communication, negotiating, and organizational skills.
• Strong customer service and sales skills.

Skills

• Solution selling within the approved account level strategy.
• Knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
• Ability to build influential relationships.
• Collaborative working with internal and external resources to generate results.
• Strong communication, negotiating, and organizational skills.
• Strong customer service and sales skills.

Benefits

• Medical, Dental, Vision Insurance.
• 401k, With Matching Contributions.
• Short-Term/Long-Term Disability Insurance.
• Health Savings Account (HSA)/Health Reimbursement Account (HRA).
• Paid Time Off (including sick, holiday, vacation, etc.).
• Tuition Reimbursement.
• Growth Opportunities.
• Annual Hiring Range/Hourly Rate: $23.58 - $28.82.

Pay

The salary posted is base pay only (on target OTE will be 95k+).

Schedule

This position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.