Inside Sales Representative - II

Essential Duities And Responsibilities

• Increase customer revenue through effective and informed cross and upselling of products and services in an assigned region.
• Makes outbound calls and emails to discuss drug testing needs, business needs, capture reorder business and understand customer program growth.
• Relationship development with mid-sized customers through quarterly business reviews of key accounts in the region, and proactive and insightful outreach.
• Develop Territory Action Plan for the assigned region which include sales targets, focus areas, customer needs and anticipated trends to meet revenue goal.
• Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets and funding.
• Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively.
• Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Salesforce.com.
• Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Salesforce.com.
• Develop relationships with customer personnel, make new contacts in other government and customer organizations to identify key purchasing decision makers to facilitate future sales.
• Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions.
• Cook up customer requests for contracts and renewals with the Contracts Team.

Education/Experience

• Bachelor’s degree or equivalent combination of education and work experience.

KNOWLEDGE

• Toxicology industry knowledge preferred
• Highly motivated and enthusiastic with strong written, verbal and interpersonal communication skills
• Must be a self-starter, confident and skilled in forms of prospecting in large account environments, government account experience preferred
• Ability to work well independently and as a team player to achieve aggressive sales revenue objectives
• A competitive, results-oriented attitude with a strong work ethic and high level of integrity

Physical Requirements

• Work is performed in an office environment
• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of hands and fingers for typing, writing, and handling documents
• Ability to communicate clearly in person, over the phone, and via electronic means
• Occasional standing, walking, and reaching during meetings or presentations
• Ability to lift and carry materials such as laptops, marketing collateral, or product samples (typically up to 20 lbs)
• Visual acuity to read documents, view computer screens, and interpret data
• Travel requirements may involve driving or flying to client locations (if applicable)

Consultants Eligible Benefits

• Upon Waiting Period
• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High-Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)