Inside Sales Representative (Hybrid) ​

Main job responsibilities

• Develop and manage sales leads through the sales cycle
• Develop and implement Direct to Consumer (DTC) Marketing plans
• Work with Territory Sales Managers to plan and organize patient meetings and courses
• Complete customer outreach and contact potential new customers referred by outside leads, doctors’ orders, insurance info, web shop inquiries, etc.
• Proactively contact all customers that have not placed an order in the last month to sell customer new products
• Contact customers with up-selling, cross selling and consultative selling opportunities
• Contact new customers after first order
• Work with outside sales reps on DTC activities
• Increase HME sales through customer follow-up
• Follow-up on all sample distributions to patients
• Solicit new customers through direct leads and cold calls
• Respond to every voicemail, email, or internal customer within four hours
• Act as a backup to team members when they are out of the office
• Process existing customer sales orders according to department instructions and quality procedures
• Maintain departmental standards for one-call resolutions and minimal calls to voicemail.

Basic Qualifications

• 2 + years of experience of sales experience.
• HS Diploma or GED

Preferred Qualifications

• Bachelor Degree preferred but not required
• Inside Sales experience strongly preferred.
• Experience in Healthcare or medical device industry preferred but not required

Competencies

• Ability to recognize prospects, present products, and close sales.
• Excellent customer service skills and a professional attitude.
• Strong communication skills/phone etiquette.
• Ability to work in a team environment a must.
• Ability to manage multiple tasks, prioritize them and pay attention to detail.
• Demonstrated PC and keyboarding skills along with experience in Microsoft Office.

We offer

• Competitive Pay
• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k)
• Life Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Wellness Resources
• State of the Art Facility

Additional benefits

• Equal Opportunity Employer