Inside Sales Representative - Houston, TX

About the role

Amica Insurance is seeking an Inside Sales Representative in Houston, TX. This position involves converting inbound calls into new policy growth and driving results through relationship building.

Responsibilities

• Inbound Calls: Answer incoming calls to assist potential and existing clients with their insurance inquiries. Identify and address customer needs with available products.
• Outbound Calls: Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Phone Adherence: Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Activity Management: Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Compliance and Education: Complete required continuing education to remain compliant with industry standards and regulations. Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory; extensive training will be offered.

Qualifications

• High school diploma or equivalent education required.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.
• Previous insurance background is a plus, but not required.

Pay

A starting annual salary of $48,298 ($23.22/hr). Additional compensation would be dependent on level of experience and applicable licenses within the property and casualty industry with a range of up to $60,477 annually ($29.08/hr).

Schedule

The 40-hour work week is scheduled from Tuesday through Saturday, between the core hours of 8:00 AM and 5:00 PM, and includes a few holidays annually. This shift does come with a 10% shift differential. The training schedule will be Monday through Friday, 8:00 AM - 4:00 PM. Work from home may be available up to two days a week once trained to work independently.

Benefits

• Medical, dental, vision coverage for single or family, short- and long-term disability, and life insurance.
• Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
• Holidays - 14 paid holidays observed.
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment.
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution.
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals.
• Generous leave programs, including paid parental bonding leave.
• Student Loan Repayment and Tuition Reimbursement programs.
• Generous fitness and wellness