Inside Sales Representative - Healthcare

About the role

The primary mission for the Inside Sales Specialist is to build and drive revenue by generating new business with new and existing accounts in the HealthCare industry. Success is defined by achieving opportunity and revenue targets within an assigned account base. The Inside Sales Specialist will be responsible for the entire sales process, starting from prospecting, qualification, outbound calling (cold-calling), opportunity generation and follow-up, and winning new business.

Responsibilities

• Meets or exceeds monthly, quarterly, and annual sales quota of their territory.
• Demonstrates an appetite to win business and take share from competitors.
• Takes full ownership of customers and the sales process and demonstrates a professional and courteous yet results-oriented attitude at all times.
• Delivers against a pre-defined outbound call quota, qualifies leads, understands customers' needs, and recommends appropriate products and/or services.
• Builds and proactively manages a sales pipeline able to meet the desired sales quota.
• Qualifies and processes all incoming marketing leads in compliance with the standardized lead handling process.
• Researches the market in assigned sales area to generate sales leads, including utilizing the web, social media, referrals, phone lists, associations, trade shows, and other sources.
• Performs online demonstrations of product and, where necessary, involves the field sales team to perform face-to-face demonstrations with prospective customers.
• Upon completion of initial sale, collaborates with field sales, customer operations, and distributors to ensure the best possible customer experience.
• Enhances initial and future sales volume through customer education and building awareness of other solutions potentially interesting to customers.
• Understands how solutions fit into the marketplace, collects competitive intelligence, and shares with the necessary stakeholders in the organization.
• Follows the standardized sales process to ensure a unified sales approach and greatest chance of success.
• Implements and manages the comprehensive use of the CRM tool for executing and managing inside sales tasks, including prospecting, lead generation, managing opportunities pipeline, and sharing essential customer and competitive information.

Requirements

• Bachelor's Degree in Business, Marketing, or related field preferred.
• Ideally 1-3 years of Inside sales experience, preferably in an inside sales or customer-facing role.
• Proficient in CRM software (e.g., Salesforce), Gmail & MS Office Suite.

About Us

When hospitals, schools, hotels, and even music festivals need to identify the people coming through their doors, they rely on PDC's expertise and solutions. As part of Brady Corporation's global portfolio of brands, PDC is a leader in identification solutions serving healthcare, government, education, entertainment, and hospitality. PDC's breadth of products, from patient identification to music festival wristbands, are an integral part of Brady's identification solutions.

From the depths of the ocean to outer space, from the factory floor to the delivery room—Brady is just about everywhere you look. Companies around the world trust us because of our deep expertise and knowledge across a wide range of industries and applications—powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace, and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC.

Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision.
• Generous 401(k) with company match.
• Paid time off and holidays.
• Opportunity to participate in incentive programs for all full-time employees.
• Family planning benefits including paid parental leave, fertility coverage, adoption, and surrogacy assistance.
• Education reimbursement opportunities.
• Scholarship program for children of Brady employees.
• A variety of Employee Resource Groups to provide unique networking, development, and volunteer opportunities.
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management).
• Dress-for-your-day dress code.
• Charitable contributions matched through Brady's Matching Gift program.