Inside Sales Representative - Health and Wellness
About the role
At Sunlighten, we are not just about infrared saunas—we are on a mission to improve lives through innovative health and wellness products. As the global leader in infrared sauna therapy, we are expanding and looking for Inside Sales Representatives to be the driving force behind our growth. You’ll directly connect with, inspire, and guide people on their personal wellness journeys, helping them bring transformative health solutions into their daily lives.
Our Inside Sales Representatives are natural-born closers and impeccable communicators with infectious positive energy, capable of turning prospects into lifelong Sunlighten customers. Our industry-leading products empower you to harness your skills in listening and problem-solving, expand your networks, and build a successful, rewarding career. As part of our heart-led culture, you'll enjoy financial rewards while making a meaningful impact on a winning team. From our Kansas City roots to our growing global presence, including the UK, you'll help drive Sunlighten's 25-year legacy in a wellness industry projected to reach $7 trillion by 2026.
This opportunity is for candidates local to the Kansas City area who are willing to come into the office 3 times per week. Be part of our training class set to commence on September 21st, 2026.
Responsibilities
- Empathize with customers and have honest conversations surrounding their health and wellness goals and how it relates to our patented, industry-leading infrared saunas
- Ensure customers have a clear understanding of the benefits of Sunlighten's infrared technology and earn their business
- Continuously demonstrate a high sense of urgency to capitalize on hot leads that funnel through multiple marketing channels
- Initiate reach-back calls to re-engage with leads that had shown initial interest but were not converted
- Proactively identify target customers and conduct manual dials to generate new leads
- Juggle dozens of touchpoints simultaneously and efficiently prioritize numerous opportunities through effective time management and organization systems
- Utilize Salesforce CRM to track and manage leads, opportunities, and customer interactions
- Accurately and efficiently complete all sales transactions, terms of sales, and/or service agreements; prepare contracts and submit orders
- Collaborate with other departments, managers, and staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly
- Stay informed about industry trends, market conditions, and competitor activities
- Be a proactive, high-performing team member—don’t wait for the phone to ring or inbox to ding! Follow-through, follow-through, follow-through. Never step away from a challenge—be ready to work with a winning team of sales professionals and leaders
Requirements
- Must be local to the Kansas City metro area and be willing to work out of Sunlighten HQ 3 times each week
- Availability to start on September 21st, 2026 is required
- Must have 1+ year of telephone sales experience and a proven track record of sales success
- Bachelor's degree in Business, Communications, or a related field (High School Diploma/GED + relevant work experience will be considered)
- 1+ year of Salesforce experience + extremely tech-savvy
- Excellent negotiation, communication, and presentation skills, with the ability to influence and reach appropriate resolutions in varied situations
- Self-motivated, competitive, naturally curious, and a problem solver
- Excellent negotiation and persuasive skills for the purpose of closing deals
- Above-average communication and interpersonal skills
Benefits
- Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays
- Fully Equipped Fitness Center On-Site
- Free Lunch Program featuring a James-Beard Award Winning Chef
- Health (HSA & FSA Options), Dental, and Vision Insurance
- 401(k) with company contributions
- Profit Sharing
- Life and Short-Term Disability Insurance
- Professional Development and Tuition Reimbursement
- Associate Discounts on Saunas, Spa Products, and Day Spa Services
Pay
Base Salary + Commission. We hold a high standard, but so is our earning potential—with over 50% of our fully ramped sales staff making a comfortable 6-figures. Average Annual Compensation is $80-150K/Year.
Schedule
This role requires working out of Sunlighten HQ in the Kansas City metro area 3 times per week. Training class commences on September 21st, 2026.