Inside Sales Representative - Health and Wellness

Duties

• Empathize with customers and have honest conversations surrounding their health and wellness goals and how it relates to our patented, industry leading infrared saunas
• Ensure customers have a clear understanding of the benefits of Sunlighten's infrared technology and earn their business
• Continuously demonstrate a high sense of urgency to capitalize on hot leads that funnel through multiple marketing channels
• Initiate reach-back calls to re-engage with leads that had shown initial interest but were not converted
• Proactively identify target customers and conduct manual dials to generate new leads
• Juggle dozens of touchpoints simultaneously, and efficiently prioritize numerous opportunities through effective time management and organization systems
• Utilize Salesforce CRM to track and manage leads, opportunities, and customer interactions
• Accurately and efficiently complete all sales transactions, terms of sales, and/or service agreements; prepare contracts and submit orders
• Collaborate with other departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly
• Stay informed about industry trends, market conditions, and competitor activities
• Be a proactive, high-performing team member- don't wait for the phone to ring or inbox to ding! Follow-through, follow-through, follow-through. Never step or shy away from a challenge- be ready to work with a winning team of sales professionals and leaders

Requirements

• Must be local to the Kansas City metro area and be willing to work out of Sunlighten HQ 3 times each week
• Availability to start on August 24th, 2026 is required
• Must have 1+ year of telephone sales experience and a proven track record of sales success
• Bachelor's degree in Business, Communications or a related field (High School Diploma/GED + relevant work experience will be considered)
• 1+ year of Salesforce experience + extremely tech savvy
• Excellent negotiation, communication, and presentation skills, with the ability to influence and reach appropriate resolutions in varied situations
• Self-motivated, competitive, naturally curious and a problem solver
• Excellent negotiation and persuasive skills for the purpose of closing deals
• Above average communication and interpersonal skills