Inside Sales Representative - Great Opportunity for Sales Career - Columbus, Ohio

The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family-owned company headquartered in Columbus, Ohio.

About the role

The Inside Sales Representative offers sales support for the sales representatives, including administrative and client support services. Works as a liaison between the Company and client to ensure all distribution requirements are met.

Responsibilities

• Provide exceptional customer support; respond to customer issues in a timely and thorough manner.
• Coordinate new store openings and roll-out orders for existing customers.
• Create and update master quotes and store-specific quotes for new store openings.
• Manage openings and coordinate on-time deliveries with transportation.
• Manage rollouts and coordinate on-time deliveries with transportation.
• May travel on-site to assist with customer’s receipt of shipment.
• Review inventory status for openings and rollout orders; work with purchasing to ensure stock is available by required dates.
• Coordinate and follow through with internal departments to insure and expedite customer requirements.
• Provide daily support to the outside sales team, including:
  • Review orders on hold and release as necessary.
  • Review back-orders for key accounts.
  • New item setups and forecasting modifications.
  • Sample requests for customers.
  • Product sourcing and pricing new items.
• Assist sales team in maintaining existing accounts and identifying opportunities for growth.
• Work on potential new customer RFPs/RFQs.
• Generate business with existing customers with little or no recent sales activity.
• Identify or suggest new products as requested or available and confirm adequate inventory exists for client needs.
• Detect and resolve service deficiencies reported by customer service representatives or by clients.

Requirements

• A Bachelor's Degree or equivalent combination of education and experience.
• Prior sales or customer service experience is preferred.
• Detail-oriented with strong organization skills.
• Strong communication skills, both written and oral.
• Strong multitasking skills.
• Ability to work independently in a remote office environment.
• Great customer service skills.

Benefits

• Major medical and dental coverage.
• Immediate accrual of paid time off.

Schedule

Monday - Friday work schedule with required Saturdays when needed.

Pay

Competitive salary.