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Jobs · Business Development · Michigan

Inside Sales Representative | Existing Customer Accounts

Infinity · Bingham Farms, MI · 1 mo ago
Business Development$17/hrFull-time

Job Summary

At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs.

Why You’ll Love Working Here

  • Performance-Based Earnings: Competitive base pay + uncapped monthly commission

  • Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy

  • Winning Team Environment: Collaborative, high-energy culture with supportive leadership

  • Comprehensive Benefits: Medical, dental, vision, and more for full-time employees

  • Set Up for Success: Paid training, ongoing coaching, and continuous development

What You’ll Do

  • Coverage Gaps: Identify coverage gaps and present additional products through cross-selling and upselling strategies

  • Product Communication: Clearly communicate product details, including terms and conditions, to ensure customer understanding

  • Call Strategies: Execute call strategies with a focus on active listening and customer-centric selling

  • Conversion Opportunities: Maximize conversion opportunities by aligning solutions with customer needs

  • Professionalism: Maintain professionalism through strong communication and clear enunciation

  • Continuous Improvement: Embrace coaching and feedback to continuously improve performance

  • KPIs & Expectations: Consistently meet and exceed program KPIs and performance expectations

  • Additional Tasks: Support additional tasks and initiatives as needed

Requirements

  • A results-driven mindset with motivation to achieve and exceed goals

  • Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans)

  • Strong communication and active listening skills

  • Positive attitude with a team-oriented approach

  • Coachable and open to continuous feedback and development

  • Resilient and able to navigate rejection with professionalism

  • Comfortable multitasking across multiple systems

  • Ability to adapt in a fast-paced, high-energy environment

  • Passion for delivering exceptional customer experiences with energy and excellence

Physical Requirements

  • Ability to remain seated and work at a computer for extended periods

  • Occasionally lift up to 10 pounds, if needed

Salary Description

$17/Hour + Uncapped Monthly Commission

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