Inside Sales Representative/Construction Estimations

About the role

The Inside Sales Representative / Estimator is a key member of the Sales and Business Development team, working closely with leadership to enhance the customer experience. This role serves as the primary point of contact for customers, delivering responsive, knowledgeable, and solution-oriented support.

Responsibilities

• Serve as the primary point of contact for customers within an assigned territory
• Respond promptly to inquiries related to pricing, product availability, order status, and basic technical questions
• Interpret construction drawings and project specifications to develop accurate estimates
• Collaborate with architects, contractors, and installers to bring projects from design through completion
• Manage multiple projects at various stages, ensuring deadlines and expectations are met
• Provide tailored product solutions that align with customer needs and project requirements
• Partner with internal sales support teams to ensure a seamless customer experience
• Contribute to business growth through strong relationship-building and customer service

Qualifications

• Experience in inside sales, estimating, or a related role (construction or architectural products preferred)
• Strong ability to read and interpret construction drawings and technical specifications
• Excellent communication and customer service skills
• Highly organized with the ability to manage multiple projects simultaneously
• Problem-solving mindset with strong attention to detail
• Proficiency with CRM systems and Microsoft Office tools