Inside Sales Representative - Building Materials

Job Type

Full-time

About the role

A Tague Lumber Inside Sales Representative will work cooperatively with Outside Sales to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

Responsibilities

• Build and maintain relationships with customers by providing superior customer service
• Act as a point of contact by supplying advice and information on products, estimates, and delivery schedules
• Recommend alternate products based on cost, availability, or specifications
• Process orders using BisTrack and ensure that materials are available for timely shipment
• Present price, credit, and terms in accordance with standard procedures and customers' profitability profiles
• Increase sales and average order size by cross-selling, up-selling, add-on sales, and offering promotional sale items
• Educate customers about terminology, features, and benefits of products to improve product-related sales and customer satisfaction

Knowledge & Training

• Remain current on consumer preferences, changes in local codes, and product developments by attending sales meetings, vendor training, trade shows, or reading trade journals
• Comply with all company safety policies, procedures, rules, and guidelines
• Attend a monthly sales meeting
• Identify trends in customer satisfaction and dissatisfaction
• Manage time effectively, meet personal goals and work effectively with other members of the team

Store Operations

• Set up and maintain customer files
• Provide accurate information regarding the availability of in-stock items
• Assist in scheduled physical inventory counts

Requirements

• High School diploma or GED
• Previous knowledge and experience in the building materials industry
• Must have a valid driver’s license
• Use rulers, read blueprints and understand construction practice
• Quickly and thoroughly learn product information and technical concepts
• Take ownership responsibility for all assigned tasks
• Friendly and outgoing personality
• Ability to work with team members from all company departments
• Pass a background check, physical, and drug screening

Qualifications

• Must be able to lift 50 lbs
• Must be able to stand for extended periods of time
• Must be able to climb ladders
• Must be able to work weekends and holidays

Skills

• Excellent communication skills
• Strong organizational skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite

Benefits

• Weekly pay
• Medical, Dental, and Vision Insurance
• Employer-paid telemedicine
• 401K with Match and profit-sharing
• Employer-paid short-term and long-term disability
• Employer-paid life insurance
• Company uniforms supplied seasonally for all positions
• Paid vacation days, sick days, and 8 paid holidays
• Year-end bonuses
• Wellness Program that includes health coaching, smoking cessation, quarterly wellness challenges, yearly biometric screenings, and more!

Pay

Weekly pay

Schedule

Weekends and holidays may be required