Inside Sales Representative

About the role

This is an in-office role based in Daytona Beach, FL, focused on inside sales for fiber optic internet services. The position involves initiating contact with prospective customers through phone, email, and chat to introduce and promote Wire 3's offerings.

Responsibilities

• Initiate contact with prospective customers through phone, email, and chat to introduce and promote Wire 3's fiber optic internet services
• Identify customer pain points and needs to effectively convey the unique value of Wire 3's offerings
• Maintain an in-depth understanding of Wire 3's products, services, and competitive advantages to enhance customer interactions
• Achieve and surpass sales targets through diligent follow-ups and a consultative sales approach
• Foster and sustain relationships with customers to ensure satisfaction and long-term loyalty
• Partner with Marketing and Field Sales teams to refine sales strategies and optimize campaigns
• Accurately record all customer interactions and sales activities in the CRM system

Education & Experience

• High school diploma or GED required
• Sales experience preferred but not required

Required Skills & Abilities

• Verbal and written communication abilities
• Listening skills and customer service
• Team-oriented yet self-motivated and capable of working independently
• Proficient multitasking, prioritization, and time-management skills with organizational skills and attention to detail
• Adaptable to a fast-paced, dynamic environment and responsive to changing customer needs
• Tech-savvy with proficiency in using personal computers and tablets and a basic understanding of internet services and technology
• Proven experience in inside sales, direct sales, or telemarketing, ideally in telecommunications or the technology industry preferred
• Communicate the value of services and close sales
• Must take a criminal background check

Schedule

• Weekends required
• Availability to work a variety of shifts including afternoons, evenings, and weekends; shift schedules are assigned based on business needs and team coverage requirements

This response is AI-generated, for reference only.