Inside Sales Representative

About the role

The Inside Sales Business Development Associate plays a critical role in driving growth by managing inbound sales inquiries, developing new business opportunities, managing existing accounts, and supporting outside sales representatives.

Responsibilities

• Manage and respond to inbound sales inquiries in a timely, professional manner
• Qualify inbound leads and route opportunities appropriately between business development, inside and outside sales
• Build and maintain a healthy pipeline of qualified opportunities
• Maintain and expand the company’s prospect and customer database
• Own accurate and timely CRM updates including notes, activities, opportunity stages, and next steps
• Conduct outbound prospecting to identify new business opportunities
• Manage a defined territory or group of key accounts supported remotely
• Identify customer needs and position CGM products, services, and technical expertise accordingly
• Research accounts, industries, and market trends to support sales and marketing efforts
• Support quoting, follow up, and coordination with internal teams as needed
• Use and follow tools and processes within the Quality Management System
• Leverage, follow, and continuously improve CGM’s sales process

Requirements

• A high school diploma
• Ability to pass a background check and drug screen

Benefits

• 10 paid holidays
• Choice of HMO or PPO Medical Insurance, Dental and Vision Insurance offered
• FSA
• Short Term Disability
• Long Term Disability
• 401k, CGM contributes 3% of earnings