Inside Sales Representative

SUMMARY

The Inside Sales Representative is responsible for providing quotes, orders and service to customers. This position requires high accuracy and attention to detail.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify customer needs; sell products that maximize Universal's product offerings.
• Promptly respond to telephone, fax and e-mail inquiries from customers.
• Generate sales quotes and sales orders with accurate pricing and materials.
• Determine appropriate delivery method based on customer needs, cost effective delivery, and product margin.
• Establish and maintain relationships with customers.
• Attend one or two trade shows annually and interact with customers and vendors.
• Travel in the field as needed.
• Assists in developing and executing sales plans and programs, both short and long range, to ensure the profit, growth and expansion of sales of company products and/or services.
• Provides current information on products, applications, and services, helping current and prospective buyers with technical concerns and/or problems.

QUALIFICATION REQUIREMENTS

• Unwavering dedication to customer service and support.
• Strong attention to detail and analytical ability required.
• Knowledge of material handling, ag or farm equipment preferred.
• Working knowledge of Microsoft Office Software.
• Preferred candidates will have 2-year sales and customer service experience with a background in the material handling, ag or farm industry.
• Experience And Skills:
  • Excellent written and verbal communication skills.
  • High School Diploma or equivalent, College Degree preferred.
  • Proven ability to work both independently and in a team environment.
  • Must have the ability to establish and maintain effective customer relationships.
  • Ability to prioritize tasks and work quickly and efficiently.
  • Strong attention to detail and analytical ability required.
  • Ability to problem-solve.
  • Must have the ability to establish and maintain effective customer relationships.
  • Knowledge of material handling equipment preferred.
  • Background in the material handling, ag, or farm industry preferred.
  • Mechanically inclined.
  • Ability to be a self-starter.
  • Possession of a valid drivers' license.
  • Occasional overnight travel.
• Work Location: In person, no remote or hybrid.
• Benefits include health insurance, dental insurance, 401(k) plan, flex spending, paid time off.
• Offer will be contingent on a pre-employment drug screening.