Inside Sales Representative

Core Responsibilities

• Drive direct sales of PurpleStencil printers, inks, and consumables.
• Manage inbound leads and aggressively develop outbound opportunities.
• Conduct phone, email, text, and social-based outreach to tattoo studios and artists.
• Identify distributor and wholesale opportunities.
• Execute upsell and cross-sell initiatives across existing accounts.
• Maintain and grow recurring consumables revenue.
• Build long-term relationships with tattoo artists, shop owners, and distributors.
• Serve as primary point of contact for assigned accounts.
• Follow up on quotes, samples, demos, and open opportunities.
• Resolve customer issues in coordination with operations and support teams.
• Represent the PurpleStencil brand professionally and authentically.
• Support convention sales efforts and trade show follow-up.
• Maintain awareness of tattoo industry trends, influencers, and competitors.
• Auxiliary in social selling and community engagement initiatives.
• Maintain accurate CRM activity and pipeline reporting.
• Track sales metrics, forecasts, and customer activity.
• Collaborate with marketing on campaigns and lead generation efforts.
• Work with Product Management team to recommend new SKUs (Printers, Bundles, etc.) and programs, as requested by customer/reseller/ambassador base.
• Meet or exceed sales targets.

Qualifications

• 2+ years inside sales, account management, B2B & B2C sales experience
• Strong relationship-building skills
• Comfortable with outbound prospecting
• Experience using CRM & ERP systems
• Strong communication and follow-through
• Self-motivated and performance-driven
• Ability to work onsite full time in Canonsburg, PA or Wheeling, WV
• Willingness to travel worldwide to Tattoo Expos.
• Experience selling consumable/repeat-purchase products
• Social media fluency (Instagram/TikTok industry engagement helpful)
• Trade show attendance