Inside Sales Representative

About the role

We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Duties involve quoting customers and taking orders from customers, entering, tracking and following up on orders, coordinating between operations and the outside sales people to meet or exceed customer expectations, building relationship with current and prospective customers, maintaining and expanding customer database, attending sales group meetings, capturing of accurate and complete information in customer relationship management, quoting and handling order execution from acceptance to completion, coordinating between customer and traffic dispatcher to insure on-time delivery of material, communicating with customers in regards to current relative market information and capturing relative feedback, obtaining and providing feedback on competitor pricing/equipment to Management, establishing credible relationships with new customers and maintaining ongoing relationships with existing customer base, managing a database of potential customers and contacting them on a regular basis for new opportunities, teaming with Outside Sales Rep to build a pipeline of opportunities and close sales, making outbound sales calls to prospect new customers provided by OSR/Mgt., note suggestions or complaints and communicate to the Quality/Operations group, utilizing CRM Software to keep track of important customer 'touches', supporting the Quality System of the Company.

Responsibilities

• Selling and/or introducing the company to both new and established clients
• Quoting customers and taking orders from customers
• Entering, tracking and following up on orders
• Cooking and handling order execution from acceptance to completion
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material
• Communicating with customers in regards to current relative market information and capturing relative feedback
• Obtaining and providing feedback on Competitor pricing/equipment to Management
• Establishing credible relationships with new customers and maintaining ongoing relationships with existing customer base
• Managing a database of potential customers and contacting them on a regular basis for new opportunities
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group
• Utilize CRM Software to keep track of important customer 'touches'
• Support the Quality System of the Company

Requirements

• Bilingual in English and Spanish (Preferred)
• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales
• Able to multi task in a fast paced environment
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook
• Able to work in a team environment
• Exceptional communication skills
• Problem solving and creative thinking

Qualifications

• Physical Demands: Regularly sits; uses hands/fingers to handle, or feel and talk or hear. Occasional standing; walking and reaching with hands and arms. Regularly lifts and/or moves up to 25 pounds and occasionally lifts and/or moves up to 40 pounds. Noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.
• Working Conditions: Occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas.

Skills

• Excellent communication skills
• Problem-solving and creative thinking

Benefits

N/A

Pay

N/A

Schedule

N/A