Inside Sales Representative

About the role

Triangle Fastener Corporation is seeking a detail-oriented and service-driven Bilingual Inside Sales Representative to join our team in our Fort Lauderdale, FL branch. You’ll serve as the first point of contact for walk‑in, phone, and email‑based customer inquiries, playing a vital role in ensuring a smooth and successful sales experience. In this position, you’ll support both individual customers and the Outside Sales team—managing quotes, orders, and day‑to‑day customer service that keeps projects on track and clients coming back.

Since 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading wholesale distributor of standard and specialty fasteners, sealants, tools, and related construction products. With 30+ branches nationwide, we offer our Triangle Fastener‑branded products to builders all across the U.S.

Responsibilities

• Providing timely and accurate customer quotes via phone, email, and in‑person inquiries
• Handling walk‑in sales and guiding customers through product selections
• Entering and processing orders with precision and speed
• Collaborating with warehouse and inventory teams to ensure stock levels meet demand
• Coordinating delivery schedules and providing updates to customers
• Supporting the Outside Sales team by managing backend processes and customer follow‑ups
• Maintaining a clean and professional showroom and promoting featured products
• Addressing and resolving customer issues proactively and professionally
• Preparing and sending product samples, catalogs, and credit applications
• Reviewing open sales reports and ensuring data integrity
• Pulling counter orders as needed to ensure timely customer service
• Working closely with the Branch Operations Manager and sales staff daily

Requirements

• 1+ year in customer service or related position
• High School Diploma or GED

Qualifications

• 3+ years in inside sales or similar position
• Associate’s degree in business, sales, or related field

Skills

• Fluent or demonstrably conversational in Spanish (inflexible requirement)
• Proficient in Microsoft Office Suite
• Strong multitasking and time management skills
• Excellent communication skills, written and verbal
• Collaborative mindset with strong problem‑solving abilities
• Ability to learn and operate company software, including CSD
• Customer‑centric mindset with a commitment to delivering on promises

Benefits

• Medical, Dental, and Vision Insurance
• Safe Harbor 401(k) with automatic employer contributions
• Company‑paid short‑term disability and life insurance
• Paid holidays starting Day 1
• Professional development through training and industry events