INSIDE SALES REPRESENTATIVE

Description Toledo Steel Supply is a competitive steel supplier with a fun, fast-paced, professional work environment. We seek people who value Service, Teamwork, going Above & Beyond, Respect for Others, and Success. Working at TSS is both rewarding and challenging. We offer competitive wages, as well as, medical, dental, and vision insurance, 401k plan, vacation and sick time. Position Summary The Inside Sales Representative will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. The ideal candidate should be able to prioritize several tasks and have good time management skills. The Inside Sales Representative must demonstrate the ability to quickly build rapport and achieve customer satisfaction. Essential Duties And Responsibilities Include But Not Limited To Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, unless such accommodation would cause undue hardship. Source new sales opportunities through inbound calls, emails, and phone callsFollow-up on any leadsBe willing to learn multiple pricing structures for quotingRoute qualified opportunities to the appropriate person for further development and closureUnderstanding customer’s needs and identifying sales opportunitiesAbility to upsell other services provided by the company that will be of convenience to the customerMaintain database of current and potential customersResearch and stay informed about our competitors within the industryDemonstrate teamwork to ensure accurate work and information to be relayedUnderstand the needs and expectations of the customers and provide relevant solutionsEstablish and maintain rapport with customersOther duties assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Toledo Steel Supply is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws. Requirements Qualifications and Requirements High school diploma or GEDPrevious Inside Sales or Customer Service experienceIndustry knowledge is a plusProficient with ERP software or similar databaseExcellent written and verbal communicationSuperb organizational skillsExceptional customer service and the ability to navigate through problems to come to a reasonable solutionStrong listening and sales skillsStrong attention to detail Work Environment and Physical Demands The following environment/atmospheric working conditions are commonly, but not always, associated with the performance of this position. Exposure to noise, chemicals, and materials due to shop environmentOffice environment-predominately sedentaryOccasional standing, walking, and lifting; at least 20 lbs.