Inside Sales Representative

About the role

In-branch, store-based position primarily accountable for serving existing account customers. Secondarily accountable to serve walk-in, cash, DIY, and homeowner customers for project-based sales. You will manage the sales process from end-to-end: identify leads, negotiate all deal phases, and manage the closing process.

This position will be performed onsite at our store; remote work is not available.

Responsibilities

• Identify and develop potential customers and make effective sales presentations.
• Establish relationships with potential customers and assess their requirements to offer tailored solutions.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
• Consult with customers to determine functional and spatial requirements and prepare information regarding design, specifications, materials, equipment, estimated costs, and building time.
• Prepare estimates and process all quotes, purchase orders, tickets, changes, invoices, etc. while following Quote Management Guidelines.
• Achieve greatest gross margin dollar potential on all sales.
• Assist with customer service problems, such as credits, refunds, returns, and exchanges.
• Communicate and coordinate with yard, store, and office personnel to ensure execution of the sales order to provide an exceptional customer experience.
• Handle special orders and assignments.
• Assist credit department to ensure all credit requirements have been met.
• Communicate effectively with customers and internal team members.
• Maintain current customer base and increase wallet share.
• Perform other duties as assigned.

Requirements

• Minimum education of High School or equivalent.
• 1-2 years sales experience, preferably in the building industry or construction environment.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Physical Requirements

• Largely a sedentary role; however, some filing is required, which may involve lifting files, opening filing cabinets, bending, or standing on a stool as necessary.
• Exerting up to 20 pounds of force occasionally.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.
• May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.

Benefits

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer-paid vision insurance.
• Employer-paid life insurance.
• Excellent paid time off, including your birthday.
• 401k options.
• Strong commitment to training, professional development, and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits.

Pay

Starting wages will be based on years of experience and education.