Inside Sales Representative

Key Responsibilities

• Engage with customers and manufacturing representatives to understand their needs, identify sales opportunities, and provide necessary support.
• Prepare and deliver quotes, update pricing, provide order status, and address technical or commercial inquiries.
• Resolve customer concerns promptly and professionally, and present product features and benefits as needed.
• Maintain a high level of product and application knowledge to support effective customer education.
• Quote and Purchase Order Processing for Standard Products
• Serve as the first point of contact for inbound inquiries via web, email, and phone.
• Qualify incoming requests by understanding customer needs, application context, and potential fit for SENS products.
• Guide prospective customers through SENS’s product portfolio, recommending appropriate solutions.
• Develop and accurately communicate quotes, ensuring they are precise and that customer purchase orders align with these quotes.
• Ensure correct entry and fulfillment of orders in coordination with the Order Management team.
• Support the outside sales team with quote requests for their customers.
• SUPPORT THE SENS ORDER MANAGEMENT SYSTEM (CPQ) AND HUBSPOT
• Follow up on outstanding quotes to address questions, overcome objections, and move opportunities forward.
• Track and update all interactions and opportunities in HubSpot CRM, ensuring pipeline visibility.
• Collaborate closely with the Sales Operations Team and HubSpot Team to drive continuous improvement in the sales and order management processes.

Required Qualifications

• 1+ years of experience in inside sales.
• Associates or higher degree.
• Ability to develop technical skills and product knowledge.
• Proficiency in MS Office.
• Experience with CRM software.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Strong customer focus and service skills.
• Positive, professional, and energetic attitude.
• Able to work independently and as part of a team.
• Organized and self-directed, with a bias for follow-up and process improvement.
• Capacity to multitask and manage various tasks in a fast-paced environment.

Preferred Qualifications

• Experience with HubSpot CRM.

Location

Fully on-site in Longmont, CO

Schedule

Monday - Friday, 8:00am - 5:00pm

Pay

Base Compensation: $30 - $37 per hour
Commission: This position is eligible for quarterly commission, with an annual On Target Earning (OTE) of $90,000 - $110,000.

Benefits

• Paid Time Off
• Paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability
• Life insurance
• 401(k) plan with immediate vesting
• Employee referral program

Onsite Perks

• Free gym with 24/7 access
• Free Electric Vehicle charging
• Breakfast and Lunch Café
• After hours Grab & Go snacks
• Basketball court
• Walking paths

Company Culture

• Innovative
• Respectful
• Inviting
• Flexible
• Collaborative
• Growth Driven

Equal Opportunity Employer

We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.