Inside Sales Representative

About the role

We’re looking for a Inside Sales Representative to help build and scale our outbound motion at Steer. This role is focused on uncovering lucrative new business opportunities, facilitating product demos, and guiding customers through a streamlined sales process.

Responsibilities

• Create opportunities from scratch, navigate organizations, and develop messaging that resonates with small business owners and operators in blue-collar industries.
• Conduct a high volume of calls and outreach to identify and engage decision-makers and economic buyers.
• Master the Product: Develop a deep understanding of our SaaS product and its features to effectively communicate value during online product demos.
• Employ a consultative approach to understand prospects' needs and tailor presentations to their specific pain points.
• Maintain meticulous records of sales activities and customer interactions in our CRM to ensure accurate forecasting.
• Qualify opportunities and collaborate closely with the broader sales team on strategy and deal progression.

Requirements

• Must have 1+ years of sales experience, specifically in outbound prospecting or business development.
• Proven track record: A history of meeting or exceeding sales quotas and activity metrics.
• Excellent verbal and written communication skills with comfort in phone-based outreach.
• Experience performing product demonstrations and consultations.
• Ability to commute to the Waltham, MA office.

Qualifications

• Industry Experience: Familiarity with the automotive industry, home services, or blue-collar sectors.
• SaaS Background: Experience selling software or working in a high-growth startup environment.
• Tech Stack: Experience using CRM tools (like HubSpot or Salesforce) to manage opportunities.

Skills

• Self-starter: Intrinsically motivated, results-oriented, and comfortable operating in a high-volume, outbound-heavy environment.
• Empathetic & Professional: Approachable and professional, with a genuine desire to help business owners achieve their goals.
• Resilient & Persistent: Maintains a positive attitude in the face of rejection, using setbacks as opportunities for growth and learning.
• Strong Communicator: Possesses a growth mindset and is self-assured in building rapport and engaging in compelling, effective communication.
• Organized & Disciplined: Dependable and consistent in meeting deadlines and managing pipeline activity.
• Coachable: Enthusiastic, open to feedback, and committed to continuous improvement.

Benefits

• 100% employer-paid medical insurance
• Flexible PTO with a 15-day minimum
• Equity package
• Growth & Learning Stipend
• WFH Equipment (for your home setup)
• A collaborative, high-ownership culture with opportunities for career development

Pay

$90k OTE ($60,000 base salary + commission)

Schedule

This role is 5x a week onsite in Waltham, MA. There is the potential for a hybrid working schedule after 3 months of tenure.

Interview Process

• Initial Screen (Lead Recruiter) - 30 min
• Hiring Manager Interview (Head of Sales) - 30 min
• Literature Review (Wonderlic Assessment) - 20-30 min
• Leadership Interview (CRO) - 30 min
• Reference Check

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.