Inside Sales Representative
About the role
Support revenue growth as a key member of Spindletop Energy Products' sales organization, a leading distributor of professional-grade control and emissions equipment. Learn the comprehensive product portfolio while handling customer inquiries, processing orders, and providing quotes. Develop foundational knowledge of FW Murphy and BMD Products to support customer needs and build relationships through phone and email interactions.
Success in this role requires strong attention to detail, an eagerness to learn, and dedication to customer service, setting the foundation for growth within the organization.
Responsibilities
- Process customer orders accurately and efficiently
- Monitor inventory levels and coordinate with operations management
- Support order fulfillment and track shipments
- Handle inbound customer inquiries professionally
- Drive customer problem resolutions through collaboration with internal team
- Build relationships through consistent, reliable communication
- Support outside sales efforts in account maintenance, RFQs, and quote generation
- Develop comprehensive understanding of vendor product offerings and applications
- Maintain accurate documentation in ERP systems
- Communicate with internal team and vendors on all order discrepancies
- Work closely with other departments to ensure smooth workflow and timely delivery
Requirements
- Basic computer skills
- High School Diploma
- No experience necessary (1-2 years of inside sales in the oil and gas industry is a plus)
Personal Attributes
- Ability to pay attention to customers’ needs and concerns
- Self-driven to meet or exceed expectations without constant supervision
- Strong organizational skills to manage customer information, sales processes, and accurate data entry into CRM
Physical Demands
- Able to sit at a computer for extended periods
- Occasionally walk to the warehouse to meet customers or check inventory stock
Schedule
Business hours are Monday through Friday, 7:30 AM – 4:30 PM.
Working Conditions
Office is centrally air-conditioned. No remote work possibilities.
Location: Midland, TX