Inside Sales Representative

About the role

Southeast Pump Specialist, Inc. serves Georgia, South Carolina, North Carolina and Florida. We specialize in industrial pump repair and are a distributor for pumps, mechanical seals and mechanical packing. Visit our Website: www.sepump.net

Key Responsibilities

• Respond promptly to customer inquiries by phone, email, and other communication channels.
• Develop strong relationships with customers by understanding their needs, applications, and purchasing requirements.
• Identify sales opportunities and proactively follow up on quotes, leads, and customer requests.
• Support outside sales representatives with customer communication, quotations, product information, and order management.
• Maintain regular communication with customers throughout the sales process.

Qualifications

• 2+ years of inside sales, customer service, industrial sales, or related experience preferred.
• Experience with industrial pumps, rotating equipment, mechanical equipment, fluid handling, or a related industry is a plus.
• Strong mechanical aptitude and willingness to learn technical products.
• Able to read and understand basic technical specifications, drawings, and product literature.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Able to prioritize multiple customer requests and deadlines.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office and the ability to learn CRM/ERP systems.
• Able to work effectively both independently and as part of a team.

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Why Build a Career with Us?

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership!
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.

Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.