Inside Sales Representative

About the role

Role Summary: Flow is looking for a motivated, driven Inside Sales Representative to help unlock the full value of our lead database and generate new sales opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Proactively engage prospects through outbound outreach, including calling, email, and targeted follow-up
• Reactivate and develop existing leads within our database
• Research target accounts and identify key contacts
• Build credibility by learning Flow’s product portfolio (waterjet, fiber laser, press brake)
• Collaborate with sales to ensure smooth handoff of qualified leads
• Continuously refine outreach messaging and approach based on results
• Participate in and support in-person customer demonstrations, helping engage prospects, answer questions, and move opportunities forward
• Act as the first point of contact for many of our potential customers
• Track outreach activity and engagement to ensure visibility and follow-through

Qualifications

• Comfortable interacting directly with prospects and speaking about technical products (training will be provided)
• Strong prospecting, follow-up, and lead qualification skills
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• High level of ownership, accountability, and attention to detail
• Excellent verbal communication skills and strong interpersonal skills
• Self-starter who can execute independently while contributing to process improvement over time
• Mechanical or technical aptitude with an interest in industrial equipment and manufacturing processes
• Curiosity and desire to understand how complex equipment works and how customers use it in real-world applications
• Ability to identify opportunities within an existing database and convert leads into qualified pipeline
• Persistent, proactive mindset with a desire to uncover and develop new opportunities
• Interest in developing toward a more strategic or revenue-focused role in the future
• Experience working in a CRM
• Previous manufacturing and waterjet experience a plus

Compensation & Benefits

• Base Compensation: $75,000.00 and Commission-$10,000.00 a year
• Comprehensive benefits package, including medical, dental, vision, and life insurance
• 401(k) plan with company matching contributions
• Paid time off (PTO) and disability insurance
• Tuition reimbursement for approved educational programs
• Ongoing career development and training opportunities