Inside Sales Representative
Senske Services · Coppell, TX · 2 wk ago
On-siteBusiness DevelopmentFull-time
POSITION SUMMARY
Responsibilities
- Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
- Effectively sell SFC products/services by identifying customer needs and recommending solutions
- Achieve and exceed individual sales goals and KPIs, including call volume, conversion rates, and customer satisfaction
- Maintain accurate customer records and update CRM system with each interaction
- Follow up with leads and prospects to drive sales and secure business
- Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
- Collaborate with the sales and customer service teams to ensure the best customer experience
- Participate in team meetings and training sessions to improve sales techniques and product knowledge
Qualifications
- Previous experience in sales, customer service, or call center environments is a plus
- Strong communication and interpersonal skills
- Able to work in a high-volume, target-driven environment
- Detail-oriented with strong organizational and problem-solving skills
- Able to remain focused and motivated in a fast-paced setting
- Proficient in basic computer skills and CRM software
- A positive and proactive approach to learning and development
We Offer
- Competitive compensation and performance-based incentives
- Comprehensive benefits package
- Opportunities for career growth and advancement
- A supportive and collaborative team environment
- Comprehensive training to help you succeed