Inside Sales Representative

About the role

We're looking for an Inside Sales Representative to join our Clinical Chemistry team. In this role, you'll partner with hospitals, physician office laboratories, independent labs, and healthcare professionals to introduce innovative diagnostic solutions that help improve patient outcomes.

Responsibilities

• Building and maintaining relationships with new and existing laboratory customers through phone, email, and virtual meetings.
• Identifying customer needs and recommending clinical chemistry products and solutions.
• Managing a sales pipeline by prospecting, qualifying leads, and following up on opportunities.
• Collaborating with field sales representatives and internal teams to support customer success.
• Preparing quotes, processing orders, and ensuring a smooth customer experience from first contact through implementation.
• Staying informed on clinical chemistry products, industry trends, and competitive offerings.
• Maintaining accurate customer information and sales activity within the CRM system.

Requirements

• You are someone that enjoys solving problems, communicating with others, and continuously learning.
• You might be a great fit if you are: A strong communicator who can explain ideas clearly and confidently.
• Naturally curious and eager to understand customer challenges.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Resilient, motivated, and comfortable hearing "not today" while continuing to pursue new opportunities.
• An active listener who asks thoughtful questions before offering solutions.
• Coachable and excited to learn new products, technologies, and sales techniques.
• Self-motivated with a positive, team-first attitude.
• Detail-oriented and committed to delivering an exceptional customer experience.

Qualifications

• Natural curiosity and eagerness to understand customer challenges.
• Strong communication skills to explain ideas clearly and confidently.
• Organizational skills to manage multiple priorities in a fast-paced environment.
• Resilience and motivation to continue pursuing new opportunities despite setbacks.
• Active listening and thoughtful questioning abilities.
• Willingness to learn new products, technologies, and sales techniques.
• Positive attitude and team-first mindset.
• Attention to detail for delivering exceptional customer experiences.

Skills

• Effective communication skills.
• Problem-solving abilities.
• Customer relationship management.
• Product knowledge and understanding.
• CRM system proficiency.
• Technical and scientific knowledge.

Benefits

• SEKISUI offers a competitive compensation and benefits package.
• The anticipated hourly rate for this position is $31-$33.
• This role may also qualify for annual incentives and/or comprehensive benefits.
• The actual base salary offered will depend on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Pay

Note: This is a remote position. The anticipated hourly rate for this position is $31-$33. This role may also qualify for annual incentives and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Schedule

This is a remote position.

About SEKISUI

At SEKISUI Diagnostics, we help improve patient outcomes by doing what we’ve always done – focusing on innovating and developing highly accurate diagnostics tests, reagents and systems. In recent years, social and consumer needs for medical care have been diversifying in line with dramatic transformations in the global medical environment. We will continue to embrace change and challenge new frontiers so that we can create unique, high-quality products and services that will leave our customers truly satisfied. With worldwide state-of-the-art manufacturing facilities and an international sales and distribution network, we are a solid partner for healthcare professionals, distributors, and manufacturers around the world. Our global capabilities allow us to meet the specific needs of our wide range of customers – and customize solutions at both a regional and product level.

Equal Opportunity Employer

SEKISUI Diagnostics is committed to a diverse workforce and encourages candidates to apply online. Only those candidates who are selected for further consideration or interviews will be contacted by a member of the company’s internal recruiting team.