Inside Sales Representative

Key Responsibilities

• Manage conversations to prospective accounts (incoming phone calls and web chats) to build a relationship, determine needs for the product, upsell or cross-sell opportunities
• Meet or exceed defined monthly sales quota
• Identify customer needs and establish value by presenting how Sage could be a possible solution to the decision-maker
• Manage customer questions and potential concerns
• Document all sales activity and provide management with updates as required
• Maintain professional internal and external relationships
• Manage time appropriately to ensure that SPE productivity standards and KPIs are met on a regular basis
• Understand competitive offerings and counter strategies
• Build and sustain a high level of customer satisfaction
• Demonstrate ability to achieve and exceed revenue targets

Qualifications

• Excellent communication skills in writing, speaking, and listening
• Minimum of 1 years experience in B2B sales, value-based solution sales, telemarketing, outbound sales, inbound sales, account management or business development in high tech or SaaS industry
• High School Diploma or equivalent work experience required; Bachelor’s degree in Business, Accounting, Marketing or Technology preferred
• Proven ability to converse with and influence decision makers
• Experience in MS Office Suite, Word and Excel, MS Outlook, Fusion Order Entry, CRM tools like Salesforce
• Ability to multi-task and work independently in a fast-paced environment
• Strong organizational skills including prioritizing, time management, and ability to meet deadlines
• Proven track record of success in a high volume/transactional sales environment

Pay

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings

Schedule

• Flexible schedule to accommodate call center operations

Benefits

• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings