Inside Sales Representative

About the role

In this role, you will work with company-generated leads, guiding prospective customers through the sales process to identify and recommend the best pest control solutions for their needs. You will present service options, negotiate contracts, and close new accounts while consistently working to meet sales targets. Through these efforts, you will help expand the company's customer base and provide strategic recommendations to support new clients. Saela is a Utah-based and Colorado-grown company that excels in pest control service and creating a happier tomorrow for all our customers. We pride ourselves on our love-based culture, mentorship, growth mindset, and sustainability; creating long-term opportunities for employees and customers is the foundation of our ethos. Saela is looking to continue growing and expanding our team while creating long-term opportunities for growth and advancement. Saela strongly believes in promoting from within and mentoring all employees to help them reach their career goals. We provide individualized training and 11s with department leaders to best help employees continue growing in their role and provide them with opportunities for future advancements. Saela is a QualityPro-accredited pest control company and an Equal Opportunity Employer.

Responsibilities

• Answer inbound calls from prospective customers, understand their needs, and recommend appropriate pest control services.
• Contact and follow up with company-generated leads, offering strategic service recommendations based on each customer's situation.
• Re-engage previous customers and identify opportunities to upsell current customers.
• Build value in Saela's services while addressing customer questions and concerns.
• Guide prospective clients through the sales process, from initial inquiry to signed agreement.
• Negotiate service agreements and close new accounts for inbound and outbound pest control leads.
• Meet company performance metrics and consistently work toward sales goals.
• Participate in weekly mentoring with senior sales representatives and managers to strengthen sales skills and support career and personal growth.

Requirements

• Strong verbal communication and interpersonal skills
• Ability to work in a high-energy, fast-paced sales environment
• Self-motivated with a strong desire to meet and exceed sales goals
• Comfortable handling objections
• Competitive mindset
• Strong phone communication
• Able to build rapport quickly

Qualifications

• At least one (1) year of sales experience
• Pest control industry knowledge
• Previous pest control door-to-door experience preferred
• Experience using FieldRoutes

Benefits

• Health, dental, vision, life insurance, and other voluntary benefits are available
• 401(K) with company match and a generous employee stock purchase program
• Sales incentives, such as swag, clothing, electronics, gift cards, and company-paid vacations!

Pay

Hourly base pay plus uncapped commissions; average salary for first-year employees is $60,000 to $95,000 annually. Opportunity to increase sales commission percentage throughout the year.

Schedule

Full-time, in-office, Monday through Saturday (all Sundays off).