Inside Sales Representative

About the Role

The Inside Sales Representative supports Sabert’s food-packaging sales organization by developing customer relationships, identifying new business opportunities, managing customer inquiries, preparing pricing quotations, and coordinating with internal teams to meet customer needs. This role is designed for early-career professionals interested in developing a career in sales, account management, and the packaging industry. As part of Sabert’s Early Career Talent Development Program, the Inside Sales Representative receives hands-on learning and development while supporting new business development, customer account management, sales pipeline activity, and territory-growth initiatives.

Responsibilities

• Develop and maintain relationships with existing customers through phone, email, and virtual meetings.
• Support Outside Sales Representatives and Key Account Managers in managing customer accounts and responding to customer needs.
• Identify and qualify new business opportunities through outbound prospecting, lead follow-up, and account-development activities.
• Prepare pricing quotations, sales proposals, customer presentations, and other sales support materials.
• Process customer inquiries, sample requests, and order-related questions accurately and in a timely manner.
• Partner with Operations, Customer Service, Manufacturing, and Supply Chain teams to ensure customer expectations are met.
• Monitor customer activity, sales pipeline progress, account opportunities, and follow-up actions using CRM tools.
• Maintain accurate customer records, sales forecasts, activity reports, and opportunity information.
• Develop a strong understanding of Sabert’s packaging products, materials, manufacturing capabilities, and market applications.
• Analyze customer needs and recommend appropriate products, solutions, or internal resources.
• Assist with resolving customer concerns and escalate issues, as appropriate, to ensure timely resolution.
• Support territory-growth initiatives and contribute to revenue, account-development, and sales-performance targets.
• Participate in customer meetings, trade shows, sales training, and professional-development opportunities.
• Perform other duties and special projects as assigned.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Packaging Science, Supply Chain, or a related field required.
• Zero to four years of professional experience in sales, customer service, account management, or a related customer-facing role.
• Preferred: Internship, co-op, or professional experience in sales, customer service, account management, or another customer-facing environment.

Skills

• Strong verbal and written communication skills.
• Customer-focused approach with relationship-building abilities.
• Foundational sales acumen and problem-solving skills.
• Strong organizational, planning, and time-management abilities.
• Initiative, curiosity, and willingness to learn.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word).
• Ability to use CRM systems (e.g., Salesforce, Microsoft Dynamics, HubSpot).
• Attention to detail in sales documentation.
• Ability to work independently and collaboratively.

Preferred Skills

• Experience with Microsoft Copilot or other AI platforms.
• Experience in manufacturing, packaging, distribution, or industrial products (e.g., corrugated packaging, folding cartons, protective packaging, labels, flexible packaging).

Benefits

Sabert offers competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

Pay

Competitive compensation.