Inside Sales Representative

About Roof It Forward Roof It Forward is a leading roofing company built on a high-energy, driven team committed to uncompromising quality and massive community impact. We have proudly donated over $750,000 to children with cancer. Backed by an A+ BBB rating, the Owens Corning 2022 MVP Southeast Region award, and the Angi Super Service Award (2013-2024), our trusted reputation is supported by over 2,200+ Google Reviews. We are looking for a proactive professional to drive our marketing efforts and rapidly grow our customer base! Role Overview We're seeking a highly motivated Inside Sales Representative who doesn't just wait for the phone to ring, we need a tenacious "hunter" to actively manage and convert leads from Google, aggregators, and targeted marketing campaigns (like geo-fenced ads) into booked appointments. You will answer phones and follow up on leads with speed, enthusiasm, and a persistent drive to win. This is a dynamic, in-office role where you will be on the computer and phone all day, skillfully turning marketing leads into booked appointments for our Outside Sales Reps. If you are a hungry, organized professional who loves engaging customers and thrives in a fun, collaborative environment, this is the perfect role for you. Key Responsibilities Own the Frontline: Answer inbound calls with exceptional professionalism, immediately focusing on the customer's needs.Proactive Pursuit: Actively pursue and follow up on leads from Google, aggregators, and ads via warm calls, emails, and texts, making speed-to-lead your top priority.Drive the Schedule: Set high-quality appointments for Outside Sales Reps to maximize conversions from our marketing campaigns.Manage the Data: Maintain accurate and disciplined updates for lead and customer data in our CRM (Salesforce experience a plus).Build the Pipeline: Proactively nurture prospects to build trust and successfully drive appointment bookings. Track to Win: Keep impeccable records of calls, leads, and appointments to support our marketing and sales goals. What We Offer Competitive Pay: W2 position featuring a solid hourly wage plus rewarding bonuses for hitting appointment goals Top-Tier Benefits: Health insurance, Vision and Dental Insurance, and company-matched 401kMeaningful Mission: Join our active Roof It Forward initiative to directly support children fighting cancer.Expert Training: Utilize industry-leading tools and systems designed to help you succeed.Great Culture: Work in a high-energy, collaborative environment and enjoy regular team outings.Time Off: Generous vacation time to help you recharge. Requirements Experience in lead generation, customer service, or appointment setting (marketing or call center experience is a big plus).Strong, persuasive communication skills across phone, email, and text to effectively engage and capture leads. Highly organized and detail-oriented to ensure accurate CRM updates and lead tracking.Deeply motivated to proactively hunt down leads and convert them into appointments, with a strong focus on speed-to-lead.Comfortable working in-office, managing calls and computer tasks in a fast-paced setting all day Eager to learn and master new marketing tools and processes A collaborative team player with a self-driven attitude to consistently reach and exceed appointment goals. Why Join Us? Trusted Brand: Leverage our 2,200+ Google Reviews, A+ BBB rating, and elite Owens Corning Platinum Preferred status to win over prospects.Impactful Role: Drive customer acquisition through marketing leads while supporting a life-changing community mission.Growth Opportunity: Be a key player in our rapidly expanding market presence. Learn more at roofitforward.com or find us on Facebook. "Together, we can Roof It Forward!"