Inside Sales Representative

About the role

This position plays an important role in aligning customer orders with production, inventory, and shipment plans so commitments are met efficiently and accurately. The individual in this role will work closely with sales, operations, procurement, logistics, and finance teams to keep information current, support forecasting, and help maintain smooth order fulfillment.

Responsibilities

• Coordinate updates to production and shipment plans to support efficient machine utilization, customer expectations, and timely delivery commitments.
• Review customer orders for completeness and accuracy by confirming specifications, quantities, and requested timelines against available operational capacity.
• Contribute to weekly forecast updates and longer-range planning by maintaining current sales outlook data and sharing reporting insights with business partners.
• Prepare recurring reports and assist with month-end inventory and financial close activities, including investigating and resolving data discrepancies.
• Compile information from multiple teams to support weekly sales and operations planning discussions and presentation materials.
• Maintain business system data and customer records that are essential to production and shipping continuity, while assisting with change requests and testing activities when needed.
• Support compliance with certification standards and audit requirements by ensuring order-related claims and documentation are accurate and complete.
• Build strong coordination across internal teams to address routine issues, communicate schedule impacts, and help sustain uninterrupted customer service.
• Participate in training and continuous improvement efforts to strengthen process knowledge, adaptability, and backup support capabilities.

Requirements

• Bachelor's degree in Supply Chain, Engineering, Logistics, Business, or a related field, or equivalent relevant experience in a comparable environment.
• Hands-on experience with SAP and Microsoft Office tools, along with the ability to quickly learn additional business and operational systems.
• Strong written and verbal communication skills with the ability to work effectively across cross-functional teams.
• Proven ability to manage multiple priorities, stay organized, and maintain a high level of accuracy in a fast-paced setting.
• Understanding of inventory control, warehousing, logistics processes, and coordination of domestic or international shipments.
• Ability to analyze routine issues, make sound decisions, and collaborate with others to support effective problem resolution.
• Dependable, collaborative team player with strong interpersonal skills and a positive approach to changing priorities.
• Willingness to travel when required.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in a company 401(k) plan.