Inside Sales Representative

Reliance One is seeking a motivated, results‑driven Inside Sales Representative to join a fast‑paced sales team in Southfield, MI. This phone‑focused, high‑volume role requires confidence speaking with decision‑makers, consistent outbound calling, and a drive to exceed sales goals. Automotive experience—particularly with auto dealerships, automotive finance, or dealership decision‑makers—is strongly preferred, though candidates with dealership sales, mortgage, lending, insurance, or other high‑volume inside‑sales backgrounds are encouraged to apply.

Location: Southfield, MI (hybrid work model, no travel required). An established lead pool is provided with occasional cold calling and special projects, averaging 80+ leads per month. Expected sales volume is approximately 57 sales per month, with a typical sales cycle of 7–60 days in a fast‑paced, competitive, results‑driven environment.

Responsibilities

• Make high‑volume outbound calls to General Managers, Controllers, and other key decision‑makers at automotive dealerships.
• Generate sales by working an established lead pool, building relationships, following up consistently, overcoming objections, and closing new business.
• Build customer relationships by quickly establishing rapport, understanding needs, and confidently presenting solutions.
• Manage the sales process through needs analyses, cost comparisons, answering questions, and guiding prospects from initial contact through close.
• Cross‑sell and upsell by identifying additional opportunities with existing customers to increase sales and support company growth.
• Communicate effectively via phone, email, and other written channels while maintaining a professional and engaging tone.
• Maintain accurate records in Salesforce, documenting calls, managing leads, tracking follow‑ups, and keeping an organized sales pipeline.
• Collaborate with internal teams to ensure a smooth customer experience after the sale.

Requirements

• Automotive experience preferred: background in automotive sales, dealership operations, automotive finance, or direct work with dealerships.
• Relevant sales experience: dealership, mortgage, lending, insurance, or other high‑volume inside/outbound sales experience is a plus.
• High‑volume calling experience: proven ability to make frequent outbound calls and consistently follow up with prospects.
• Strong communication skills: ability to confidently engage business owners, managers, and other decision‑makers.
• Strong typing and computer skills: ability to efficiently navigate multiple systems while speaking with customers.
• Sales‑minded: comfortable identifying needs, overcoming objections, asking for business, and closing sales.
• Resilient and self‑motivated: able to handle rejection and stay motivated in a competitive, performance‑driven environment.
• Organized and detail‑oriented: capable of managing multiple leads, follow‑ups, and priorities while maintaining accurate records.
• Team player: comfortable working independently while contributing to a collaborative sales team.
• Bachelor’s degree preferred.

Pay

$80,000 – $90,000 annually (direct hire).