Inside Sales Representative

Powell, WY | On-site | Full-time | $15.00–$20.00 per hour

About the Company

R.P. Lumber is a family-owned building materials and hardware retailer founded in 1977, operating 100+ locations across Illinois, Indiana, Iowa, Missouri, South Dakota, Wisconsin, and Wyoming. Their promise: Best Service. Best Value.

Responsibilities

Customer Service and Sales

• Help customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations
• Follow up on orders and resolve service issues; involve the Retail or General Manager when needed
• Build relationships with walk-in and contractor customers
• Support Outside Sales with order questions, product information, and pricing
• Learn estimating and material takeoffs for construction projects
• Grow product knowledge across residential, rural, industrial, and commercial building materials

Orders, Register, and Credit

• Enter orders, pricing, and related data in the point-of-sale system (BisTrack) so invoices, work orders, and tickets are accurate
• Operate and balance the cash register
• Research credits, returns, and past-due accounts as assigned
• Help with special-order products using supplier catalogs (pricing, colors, sizes, availability)
• Work with the credit department on applications and collections when asked