Inside Sales Representative

Who We Are:

Promenade (formerly BloomNation) is a mission-driven company empowering local businesses with products and services to thrive both online and offline. Starting as the premier network for local florists, we’ve since expanded to serve multiple industries, including food, liquor, butchers, and pet stores. Backed by top-tier investors like Andreessen Horowitz and Spark Capital, Promenade is revolutionizing the way small businesses grow and succeed. If you’re passionate about helping hardworking business owners and enjoy working in a dynamic, innovative environment, we’d love to hear from you.

About the role

• Upsell & Cross-Sell: Engage with existing florist customers to promote additional services and products that align with their business goals.
• Account Management: Build strong relationships with customers, understanding their needs and identifying opportunities for growth.
• Pipeline Management: Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce.
• Product Expertise: Develop a deep understanding of BloomNation's suite of products and articulate their value to customers.
• Customer Advocacy: Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience.
• Collaboration: Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience.
• Quota Achievement: Consistently meet and exceed monthly sales and revenue targets.

Responsibilities

• Upsell & Cross-Sell: Engage with existing florist customers to promote additional services and products that align with their business goals.
• Account Management: Build strong relationships with customers, understanding their needs and identifying opportunities for growth.
• Pipeline Management: Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce.
• Product Expertise: Develop a deep understanding of BloomNation's suite of products and articulate their value to customers.
• Customer Advocacy: Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience.
• Collaboration: Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience.
• Quota Achievement: Consistently meet and exceed monthly sales and revenue targets.

Requirements

• 2+ years of inside sales or account management experience, preferably in a SaaS or technology company
• Proven track record of meeting or exceeding sales quotas
• Strong consultative selling skills and the ability to build relationships with SMBs
• Excellent communication and interpersonal skills
• Proficiency with Salesforce
• Self-motivated, goal-oriented, and adaptable to a fast-paced environment
• Experience working with florists or small businesses is a plus

Qualifications

• Passionate about helping hardworking business owners
• Enjoy working in a dynamic, innovative environment

Skills

• Consultative selling skills
• Relationship-building abilities
• Product knowledge
• Customer advocacy
• Collaboration
• Goal-setting and achievement

Benefits

• Competitive base salary with performance-based incentives (OTE: $70K - $100K)
• Equity/stock options in a rapidly growing company
• Comprehensive medical, dental, and vision coverage
• Hybrid work environment- with a combination of work from home and in-office days at our Santa Monica HQ
• Opportunities for professional growth and career development
• Company-provided gear and swag (MacBook Pro, t-shirts, etc.)
• A supportive, collaborative, and fun team culture

Pay

• OTE: $70K - $100K

Schedule

• Hybrid work environment- with a combination of work from home and in-office days at our Santa Monica HQ

Benefits

• Comprehensive medical, dental, and vision coverage
• Company-provided gear and swag (MacBook Pro, t-shirts, etc.)
• A supportive, collaborative, and fun team culture