Inside Sales Representative

Professional Contractor Supply is looking for an Inside Sales Representative to support their Dallas, TX market. This role works closely with the Outside Sales team and serves as a key point of contact for valued customers, ideal for someone who thrives in a fast-paced environment and enjoys building strong customer relationships.

About the role

We offer a competitive wage and benefit package that includes:

• Medical, Dental, and Vision insurance
• Long-Term Disability and Life Insurance
• Vacation and Paid Time Off
• Employee Assistance Program
• Identity Guard and Legal Assistance
• Pet Insurance
• Volunteer Time Off
• Paid Parental Leave
• 401k Plan

Responsibilities

• Sell and service customers, providing pricing and product application information
• Prioritize inside sales generation by taking phone/fax orders and providing delivery information
• Prepare quotes and follow up in a timely fashion
• Service Outside Sales staff, providing feedback on large quotes
• Input all orders into the sales order entry system promptly
• Schedule orders according to customer requirements
• Maintain day-to-day customer relations and service duties
• Fulfill open orders within a 30-day time frame
• Maintain sales documentation to ensure accounting, order, and inventory data accuracy
• Keep catalogs and price lists current; inform customers of promotions and quantity prices
• Answer questions regarding product applications
• Cold-call to increase sales and create/maintain customer lists
• Coordinate efforts with company advertising and promotions
• Call vendor representatives to sell new products or introduce new product lines
• Keep management advised of competitive products and prices
• Attend department and company meetings to improve selling skills and product knowledge
• Communicate with Purchasing regarding forecasts and sales spikes
• Stay current on product knowledge and maintain a thorough understanding of the company catalog
• Perform vendor relations and negotiations as needed
• Maintain computer and software-related skills
• Provide promotional literature and product information as requested
• Keep supervisors apprised of customer issues
• Assist with the company’s inventory management program when required
• Suggest related “add-on” items for customer orders
• Communicate with outside sales and management regarding job starts and sites
• Communicate with customers regarding new products or feedback on potential new products
• Assist other inside sales staff as needed
• Participate in job-related training and continuing education
• Represent the company professionally in a public relations capacity
• Maintain a neat appearance in accordance with company dress code policy
• Remain courteous and service-minded while dealing with employees and customers
• Maintain punctuality and regular, reliable attendance
• Protect and maintain confidentiality of company trade secrets and proprietary information
• Collaborate and communicate clearly with internal and external customers
• Support a culture of collaboration and maintain a positive, productive work environment
• Complete projects and assignments on time
• Comply with all rules and procedures
• Complete other duties as assigned by supervisor or department management

Requirements

• At least 1-2 years of sales experience, preferably in the construction industry
• Strong knowledge of tools and products in the construction industry
• Familiarity with product line displays, showroom, and product application demonstrations
• Excellent communication skills, self-motivated, and well-organized
• Strong attention to detail
• Ability to define and solve problems, collect data, and draw valid conclusions
• Ability to work independently and be self-motivated to achieve results
• Skill in negotiating tough situations with internal and external groups
• Professional appearance and demeanor
• Strong time management and ability to meet deadlines
• Enthusiasm for working in an evolving organization where flexibility and teamwork are essential
• Ability to work well under pressure in a fluid, fast-paced environment
• Proficiency in NetSuite and MS Office Suite, including Excel
• Ability to report to work in a timely manner
• May be required to work weekends and after regular business hours as needed
• Travel required for hands-on product and application training, as well as other assigned training

Pay

Starting at $64,500 per year based on experience.