Inside Sales Representative
Power Utility Products Company, Inc. (PUPCO) · Charlotte, NC · 4 wk ago
On-siteSalesFull-time
Responsibilities
- Make outbound calls and send personalized emails to qualified leads
- Enter quotes, update the “Book of Business”, and manage “Churn”
- Respond promptly to inbound inquiries
- Update customer/contact records, including communication preferences
- Prepare and send proposals, quotes, and supporting sales materials
- Meet or exceed monthly revenue and churn targets
- Identify opportunities for expansion within existing accounts
- Continuously refine tactics based on performance metrics
Knowledge, Skills, and Abilities
- Effective communication and people skills
- Excellent verbal and written communication skills
- Strong persuasion and negotiation abilities
- Ability to learn and present technical products and services
- Demonstrated ability to solve problems and effectively manage time
- Competitive drive with a desire to optimize levels of customer satisfaction
Education and Experience
- Associate-level degree or relevant experience
- Comfortable with technology. Proficient in MS Word, Excel, PowerPoint, Teams, etc.
- Experience with ERP systems, preferably NetSuite
- Comfort with web conferencing tools (e.g., Zoom, Microsoft Teams)
- Self-motivated, goal-oriented, and resilient under rejection
- Strong organizational skills with attention to detail