Inside Sales Representative

About the role

Posit is a Public Benefit Corporation and Certified B Corp on a mission to create open-source software for data science, scientific research, and technical communication. Our sales teams help customers achieve serious, reproducible, and secure value from data science using Posit’s enterprise platform: Workbench, Connect, and Package Manager. We’re looking for a driven, results-oriented Inside Sales Representative to join our growing team. In this role, you’ll help identify and support expansion opportunities—directly driving new revenue through strategic upsell and cross-sell within our existing customer base. This is an ideal role for someone building a foundation in technology sales, offering hands-on experience and key skill development in a supportive environment with direct coaching from our sales leaders.

Your Impact

• Partner with Account Managers on existing accounts and convert expansion signals into generated pipeline, leading to upsell and cross-sell revenue.
• Drive transactional excellence—qualifying, advancing, and closing opportunities that generate immediate, measurable revenue aligned to customer goals.

How You’ll Collaborate

• Partner with account managers, customer success, and product teams to ensure seamless post-sale handoffs, so expansions are implemented and adopted.
• Work directly with sales leaders, who provide alignment, supervision, and coaching to accelerate your ramp.
• Shadow and support senior reps on presentations and demos, taking on more responsibility as you progress.
• Feed insights back to product teams on sales blockers and customer demand for new features.

Requirements

• Some prior experience in sales, customer service, or a related client-facing role.
• A strong interest in inside sales, customer relationship management, and enterprise data/data science software.
• A proven track record of qualifying interest and leading discovery efforts to address customer needs.
• Excellent verbal and written communication skills.
• Good organizational skills and strong attention to detail.
• A proactive, coachable mindset with a strong work ethic, willingness to hustle, and a positive attitude.

What You’ll Learn

• Fluency in Posit’s product suite, the data science/AI market, and the competitive landscape.
• Hands-on CRM proficiency (e.g., Salesforce) for logging interactions and managing pipeline hygiene.
• Mastery of Posit’s sales motion, specifically qualification and discovery phases of the sales cycle.

Your First Year

• Within 1 month:
  • Complete product and Inside Sales onboarding, and clearly articulate the value proposition of Workbench, Connect, and Package Manager.
  • Shadow customer calls and demos with senior reps, documenting key discovery questions and objections.
  • Set up your CRM workspace and accurately log all activity across your assigned account segment.
• Within 3 months:
  • Independently manage a portion of the expansion pipeline, maintaining accurate CRM data and regular check-ins.
  • Generate sales-qualified expansion opportunities (SQOs) across your aligned Account Manager’s book of accounts and progress steadily against your ramp target.
  • Run value-focused conversations that uncover immediate sales triggers with existing customer contacts.
• Within 6 months:
  • Consistently hit your quota, running discovery and value conversations end-to-end with limited oversight.
  • Develop a repeatable expansion playbook for your accounts.
  • Deliver structured product and customer feedback to product teams on blockers and feature demand.
  • Support presentations and demos with growing independence.
• Within 12 months:
  • Be fully ramped and consistently achieving quota.
  • Own and drive growth in your Account Managers’ book of business, deepening relationships with key contacts.
  • Serve as a mentor for newer team members.
  • Be on a clear progression path toward an Account Manager or Account Executive sales role.

Benefits

• 100% of medical, dental, and vision insurance premiums covered for employees and their families.
• Fertility and gender-affirming healthcare included in all plans.
• Supplemental mental health and wellness benefits via Ginger, including coverage for teen family members.
• Gender-neutral paid parental leave for all new parents, including foster and adoptive parents.
• 401k enrollment starting on day one, with a substantial yearly match after six months of employment.
• Annual profit-sharing bonus recognizing team contributions to company performance.
• 100% distributed team with a $400 monthly reimbursement for coworking space rental.
• Lifestyle Savings Account with an initial deposit of $1,800 and a quarterly stipend of $375 for professional development, wellness, financial health, charitable giving, and remote work support.
• Flexible environment with a generous vacation policy encouraging a minimum of four weeks PTO per year plus 15 paid company holidays.

Pay

This role has an expected 70/30 pay mix (base salary/commission). Hiring range for base salary: $100,857—$130,429 USD.

Schedule

Posit prioritizes giving employees “focus time” to get deep work done, minimizes meetings, and operates asynchronously. The team is 100% distributed, with optional use of the Boston office or coworking spaces.