Inside Sales Representative
About the Role
Pipeline Plastics is looking for a sales professional who wants more than an order-entry role. As an Inside Sales Representative, you will own a geographic territory, develop a book of business, and play a direct role in expanding our presence across the infrastructure markets we serve. You will build relationships with contractors, distributors, and engineers; uncover new projects; manage opportunities from the initial conversation through the order; and help customers identify the right HDPE pipe solution for their needs. This is an opportunity for someone who enjoys competing, building a business, and seeing their individual effort translate into measurable results.
Responsibilities
What You’ll Own
- Manage and grow an assigned geographic territory and customer portfolio
- Develop strong relationships with existing and prospective customers
- Learn your customers’ businesses, projects, purchasing patterns, and growth opportunities
- Identify underdeveloped accounts and create focused plans to expand them
- Build a strong pipeline of current and future opportunities
- Maintain a clear understanding of your territory’s customers, projects, competitors, and market activity
How You’ll Drive Growth
- Generate new business through outbound calls, targeted email outreach, networking, and project development
- Prepare accurate, competitive, and timely quotes
- Consistently follow up on open opportunities and move them toward a decision
- Convert qualified opportunities into profitable orders
- Partner with Outside Sales and internal teams to deliver an excellent customer experience
How You’ll Serve Customers
- Act as a trusted sales resource—not simply an order taker
- Recommend HDPE solutions based on each customer’s project and application
- Communicate clearly regarding pricing, availability, lead times, freight, and order status
- Respond quickly and professionally to questions or concerns
- Take ownership of problems and coordinate across the organization to resolve them
- Become the representative customers trust and want to call first
What Success Looks Like
- Grow territory revenue, volume, and gross margin
- Win new customers while expanding existing relationships
- Maintain a healthy, accurate sales pipeline
- Generate meaningful outbound sales activity
- Follow up on quotes promptly and improve quote-to-order conversion
- Provide reliable forecasts and maintain accurate CRM information
- Retain customers by delivering responsive, knowledgeable service
Requirements
- Three or more years of inside sales, account management, or business development experience
- A track record of building relationships and delivering sales results
- Confidence prospecting, asking for business, and following through
- Strong communication, organization, and problem-solving skills
- The ability to manage multiple customers, quotes, projects, and priorities
- Experience managing sales activity and opportunities in a CRM
- A competitive, self-directed approach balanced with a strong team mindset
Manufacturing, industrial, construction, or distribution experience preferred. HDPE, municipal infrastructure, utilities, or civil construction experience is a plus, but we can teach the product to the right salesperson.
About the Company
Pipeline Plastics is a growing American manufacturer helping build the next generation of water, energy, industrial, and critical infrastructure. Our expanding national manufacturing footprint gives our sales team the ability to pursue meaningful opportunities and provide customers with dependable domestic supply. Here, you will have the opportunity to develop valuable industry expertise, build lasting customer relationships, and grow alongside a company that continues to expand its capabilities and market reach.