Inside Sales Representative

About the role

We are seeking a motivated, competitive, and customer-focused Inside Sales Representative to join a growing sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is driven by achieving sales goals.

Key Responsibilities

• Generate new sales opportunities through company-provided leads, CRM databases, project lead follow-up, outbound prospecting, existing quotes, and email campaigns.
• Maintain and update the CRM system daily with accurate customer and sales information.
• Manage an assigned sales territory and develop relationships with prospective and existing customers.
• Identify customer needs and recommend appropriate product solutions.
• Prepare quotes, communicate pricing, shipping schedules, anticipated delays, and other order-related information.
• Resolve customer questions and concerns while providing exceptional customer service.
• Build and maintain a strong pipeline of prospects to achieve monthly and quarterly sales goals.
• Research target accounts, identify decision-makers, and generate new business opportunities.
• Collaborate closely with Territory Sales Representatives to support sales initiatives and customer accounts.
• Conduct virtual product presentations and educational meetings as needed.
• Follow the sales process from prospecting through closing while maintaining a high level of customer satisfaction.
• Meet or exceed established sales quotas and performance objectives.

Qualifications

• Previous inside sales experience required; manufacturing or construction industry experience preferred.
• Demonstrated success meeting or exceeding sales goals.
• Construction industry sales experience from prospecting through project completion is preferred.
• Technical or mechanical aptitude is a plus.
• Strong phone presence with experience making a high volume of outbound sales calls.
• Excellent verbal, written, and interpersonal communication skills.
• Strong listening, negotiation, and relationship-building abilities.
• Highly organized with the ability to prioritize multiple tasks in a fast-paced environment.
• Self-motivated, persistent, and results-oriented.
• Experience using CRM software is preferred.
• Bachelor's degree in Business or a related field preferred, or equivalent professional experience.
• Two or more years of sales experience is preferred.

Pay

Competitive base salary plus commission.

Benefits

• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid company holidays.
• Paid time off (PTO).
• Full product and sales training.
• Opportunities for advancement within a growing organization.
• Full-time position (40-hour work week).