Inside Sales Representative
OtterBase · Allegan, MI · Yesterday
SalesFull-time
Inside Sales Representative Position Overview We are seeking a motivated, competitive, and customer-focused Inside Sales Representative to join a growing sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is driven by achieving sales goals. The Inside Sales Representative will be responsible for generating new business, managing customer relationships, and supporting the sales process from initial contact through order completion.This position offers comprehensive product and sales training, a collaborative team environment, and strong opportunities for career growth based on performance.Key Responsibilities Generate new sales opportunities through company-provided leads, CRM databases, project lead follow-up, outbound prospecting, existing quotes, and email campaigns.Maintain and update the CRM system daily with accurate customer and sales information.Manage an assigned sales territory and develop relationships with prospective and existing customers.Identify customer needs and recommend appropriate product solutions.Prepare quotes, communicate pricing, shipping schedules, anticipated delays, and other order-related information.Resolve customer questions and concerns while providing exceptional customer service.Build and maintain a strong pipeline of prospects to achieve monthly and quarterly sales goals.Research target accounts, identify decision-makers, and generate new business opportunities.Collaborate closely with Territory Sales Representatives to support sales initiatives and customer accounts.Conduct virtual product presentations and educational meetings as needed.Follow the sales process from prospecting through closing while maintaining a high level of customer satisfaction.Meet or exceed established sales quotas and performance objectives. Qualifications Previous inside sales experience required; manufacturing or construction industry experience preferred.Demonstrated success meeting or exceeding sales goals.Construction industry sales experience from prospecting through project completion is preferred.Technical or mechanical aptitude is a plus.Strong phone presence with experience making a high volume of outbound sales calls.Excellent verbal, written, and interpersonal communication skills.Strong listening, negotiation, and relationship-building abilities.Highly organized with the ability to prioritize multiple tasks in a fast-paced environment.Self-motivated, persistent, and results-oriented.Experience using CRM software is preferred.Bachelor's degree in Business or a related field preferred, or equivalent professional experience.Two or more years of sales experience is preferred. Compensation & Benefits Competitive base salary plus commission.Health, dental, and vision insurance.401(k) with company match.Paid company holidays.Paid time off (PTO).Full product and sales training.Opportunities for advancement within a growing organization.Full-time position (40-hour work week).