Inside Sales Representative

Job Summary

This role is responsible for inside sales and/or counter sales. The individual in this position is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.

Responsibilities

• Receive customer phone calls; provide support to customers and contractors via phone and in person
• Refer to product catalogs and specification guides to determine related product uses and applications
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
• Help customers with design ideas/problems; provides customer feedback to management
• Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
• Retrieve information for credit department when needed

Requirements

• High school diploma/equivalent or comparable combination of education, experience or training in related field
• Skilled in Microsoft Word, Excel and Outlook
• Previous sales experience
• Experience with multi-line phone system preferred
• Knowledge of concrete masonry is a plus
• Bilingual (English/Spanish) preferred
• Some forklift experience preferred

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion