Inside Sales Representative

About the role

New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All of its 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. The company seeks team members who will display and share these values with fellow employees and customers as it strives to develop the next generation of knowledgeable professionals within the commercial and residential roofing industry. The White Plains location is currently seeking an Inside Sales Representative.

Responsibilities

• Answering phone calls and emails
• Preparing quotes for potential customers
• Processing completed orders and projects
• Cold calling prospective customers
• Working in a fast-paced environment
• Handling and processing customer returns
• Developing and maintaining a working technical knowledge of products sold
• Coordinating customer delivery requirements with the dispatcher
• Shared responsibility for inventory management and purchasing
• Performing other duties as assigned
• Strong interpersonal skills
• Ability to effectively communicate with contractors, homeowners, and other employees

Requirements

• Bi-Lingual (Spanish) is a plus
• Must have a can do, customer service first attitude
• Basic math skills
• Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing)
• Prior experience with building materials is a plus
• Able to work in a fast-paced environment
• Commitment to the Company's mission and its core values
• Excellent communication skills

Benefits

• Competitive Pay
• Medical / Dental / Vision / Life Insurance
• 401(k) with discretionary employer match
• Paid vacation and Holidays
• Yearly reviews with opportunities to advance your career based on performance

Pay

Wage Range: $25 - $34/hour plus additional benefits.