Inside Sales Representative

About the role

Modern IT is entering a growth phase where pipeline consistency becomes critical. This role exists to build a predictable flow of qualified opportunities—ensuring the sales team can focus on closing, not prospecting.

Key Responsibilities & Ownership

• Drive top-of-the-funnel lead generation for account executives and sales managers.
• Update and manage all sales activities, opportunities, and account information in the CRM.
• Consistently achieve monthly quota of qualified opportunities.
• Make outbound calls 6-7 hours daily.

Requirements

• At least 2 years of outbound B2B sales experience (SDR, ISR, or BDR), with a proven track record of consistently hitting activity and pipeline KPIs.
• Ability to multi-task, organize, and prioritize work.
• Confidence making outbound cold calls and engaging gatekeepers, decision-makers, and executives.
• Demonstrated ability to work independently and manage their own performance—no daily supervision required.
• Comfortable with high rejection volume: can sustain energy and discipline across 80+ calls/day without losing quality or attitude.
• Proficient in HubSpot, Apollo, and Salesfinity—or equivalent tools with fast ramp-up demonstrated in past roles.
• Excellent written and verbal communication skills.

Personal Attributes & Core Values

• Connects every call and conversation to the business outcomes Modern IT delivers for clients.
• Completes internal training and continuously refines their approach based on data and coaching.
• Engages prospects with genuine curiosity, not scripted pressure.
• Every interaction reflects the Modern IT brand.